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Forum Discussion
jonseff
Mar 07, 2026Tutor
Level Connect hub keeps disconnecting from RBR750 network
I have an RBR750 and three satellites that make up my mesh network. I recently added a Level Connect hub so I can actually do anything with my lock when out of Bluetooth range. Setup works fine but t...
jonseff
Mar 07, 2026Tutor
[Update] Manually updated firmware on the two satellites, but they're still showing model as RBS750QV with an "update failed" status, even though they're now running the latest. Level Connect working for now, but will check again tomorrow.
FURRYe38
Mar 08, 2026Guru - Experienced User
Did you manually update the RBS first then RBR lastly using there web page to update to FW, then perform a factory reset on the entire system to see of the QV changed? Was reported by those effect with this QV issue that this was fixed in latest version of FW.
jonseff wrote:[Update] Manually updated firmware on the two satellites, but they're still showing model as RBS750QV with an "update failed" status, even though they're now running the latest. Level Connect working for now, but will check again tomorrow.