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Forum Discussion
jonseff
Mar 07, 2026Tutor
Level Connect hub keeps disconnecting from RBR750 network
I have an RBR750 and three satellites that make up my mesh network. I recently added a Level Connect hub so I can actually do anything with my lock when out of Bluetooth range. Setup works fine but t...
jonseff
Mar 08, 2026Tutor
RBR and one of the RBS satellites were already running latest firmware, so I just did the two other RBS one at a time. No factory reset, just rebooted the system through the web interface.
FURRYe38
Mar 08, 2026Guru - Experienced User
RBS needs to be updated first before the RBR, then RBR lastly. Factory reset the system then set up from scratch. QV issue should be resolved for each RBS:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
Orbi Systems Manual Factory Reset Process | NETGEAR Communities