NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
LOST WIFI on RBR853
Hi,
I have a RBK853 system and everything worked fine since yestarday when all wifi devices dropped of. I can't connect any device to the system. My phone says "no internet connection"..
I changed the SSID and with a new one I'm able to connect the phone, etc, but I don't want to reconnect all 40 devices I created previously using static ip based on MAC. Do you have any suggestion what could be wrong?
Why did it happend?
Thanks,
Daniel
You are probably missing a security setting or using slightly different secure method for authentication on the new vs old SSIDs. This is a common thing that gets missed. You must have identical security, auth settings on the old and new systems. Even then, some devices will get errors or be unreliable until you "forget the network" and re-authenticate to the new SSID even with the same name.
But most devices will find the new network as long as all settings are identical.
Also, many people are experiencing DNS issues with RBR853 systems like yours - it's a DNS problem that has not yet been fixed by Netgear support. This could be part of your problem with some devices not connecting, or that they connect but communciations is unreliable.
10 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Firmware Version: v.3.2.16.22_1.4.9
House: 1700 Sq Ft
I have 2 satellites and the distance between router and them is 10 ft - 12 ft.
I'm using manual channel: 1
Only one Wifi Neighbors.
I disabled "Enable 20/40 MHz Coexistence".
WMM enabled for both 2.4GHz and 5 GHz.
Armor is not activated.
As additional information, I have 30 devices for smart home automation, and all these are connected to WiFI 2.4GHz. For each one of them I reserved a specific IP Address based on MAC Address. Could this be a problem?
iBRED wrote:Firmware Version: v.3.2.16.22_1.4.9
You can try to update later on....
House: 1700 Sq Ft For this size of home, I would try with the RBR and just 1 RBS. Two maybe too much.
I have 2 satellites and the distance between router and them is 10 ft - 12 ft. This is too close. 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
I'm using manual channel: 1
Only one Wifi Neighbors.
I disabled "Enable 20/40 MHz Coexistence".
WMM enabled for both 2.4GHz and 5 GHz.
Armor is not activated.
As additional information, I have 30 devices for smart home automation, and all these are connected to WiFI 2.4GHz. For each one of them I reserved a specific IP Address based on MAC Address. Could this be a problem?
