New - RBR750 / RBS750 Firmware Version 7.2.6.21 Released

Yesterday afternoon I installed the 7.2.6.21 firmware on my RBR750 and 2 x RBR750S devices. The backhaul connection between satellites and router is wired.

While my network has been fine/stable, I have 3 x August Connect Smartlocks/bridges that give multiple connect/disconnect messages during the day so I wanted to see if the IoT wifi update on this new firmware resolved the August issues or not.

The brief summary is that the upgrade did NOT go well, and it was around 3-4 hours to finally resolve the issues with the Satellites not connecting properly, and some really weird behavior.

In more detail:

1. Downloaded the RBR and RBS firmwares
2. Updated the 2 satellites to 7.2.6.21 which seemed to go ok, although the RBR webpage still initially showed the devices as being on the old firmware that I assumed was a caching or other minor issue.
3. Updated the router which seemed to go ok
4. Rebooted the Satellites, and then the Router
5. Logged back into the Router web page and noticed that the 'Attached Devices' widget showed Number of Satellites as 0 (instead of2)
6. Clicked through to see Attached Devices and saw 1 Satellite attached via Wire and the other Satellite not connected. (the widget still showed 0)
7. Went and checked the Satellites and no magenta or other flashing/solid lights. Devices attached to the Satellites e.g. FireTV all worked and I could also connect and login to each Satellite.
8. Decided to reboot Satellites again, things got worse from here. Neither Satellite showed up on Attached Devices, some WiFi devices started to error on 'No Internet' connection. Yet I could still login to the Satellites by directly typing the IP address
9. Decided to reflash the Satellites - no differences
10. After a couple more hours of trying various things I pretty much gave up, I could connect to the Satellites, but for some reason the RBR was not seeing them. Sometimes devices connected to the RBSs worked, sometimes they didn't.
11. Decided to finally reset the Satellites, remove the cable and get them set up by wireless - this worked and the Satellites showed up correctly in the Attached Devices and widget and Detail page
12. Replugged in the backhaul cables and waited 5 or so minutes to see what happened
13. Things returned to normal, Satellites appear to be working, WiFi devices are connecting to Satellites/Router as expected.

So not a smooth experience, but so far appears to all be working now.

It's too early to tell if the IoT wifi 2.4Ghz I have set up will solve the August connect/disconnect alerts issue.

TheSalamander

So, that could have gone better.  Last night, per initial post guidance, updated satellite and then the router.  I also did a 60+ second power cycle of each afterward.  Immediately, it appeared the update was fine. Everything looked ok.  I could login to each web interface and no issues.  Quick note, I was on the latest 4.x version prior to the update.  I also had not factory reset either the satellite or router in a long time (probably a year or two).

Later, (about an hour) wife noticed Xbox (hard-wired through RBS750 unit which is also hard-wired to the RBR750 unit) couldn't get on the internet.  I power cycled the Satellite, switched from Wi-Fi to wired and back, then finally tried resetting it by holding the pin hole until the power led starting blinking amber.  It just sat there hard-blinking white (off and on) over and over endlessly.  When I pressed the sync button, it would immediately switch to soft-blink white (instead of off/on, it would fade out and fade on).  But just endlessly and never latch on.  The router would show it was disconnected.  Funny thing, even while wireless and showing unhappy on both sides (satellite blinking, and router showing disconnected), I was able to get to the satellite admin webpage.  Go figure.  Ended up removing the Satellite from the router config (attached devices) and then resetting it again (pin hole) and then using the wizard in the router to add it back again (the sync button on the router stopped triggering any action, no blinks, no lights, etc).  With wireless (and 3-4 feet from the router), the satellite would switch to magenta/pink which instructions say it failed the handshake.  Finally, after several tries, I switched the satellite back to wired again, and only after being wired, the satellite finally went blue for the first time (happy connection).  I moved the satellite back to its normal wired home and it stayed up and happy.

Fast forward to this morning, noticed signal on my phone was only 1-2 bars.  I was far from the satellite but within 10 feet on the router.  Sigh.

So, I just reset the router (did it via the menu within the web interface, *not* via the pin hole on the back.  Went through the setup process and reconfigured everything manually (took screenshots before and didn't restore settings I had backed up just to be on the safe side).

After the reset, some notes:
*Oddly, the satellite rejoined (wired) without having to press the sync button.

*Web interface at one point went Asian characters on me (language set to Auto) after initially being English and making multiple setting changes all in English.  Suddenly after applying settings at one point, boom, Asian characters.  I had to force it to English (from Auto) and then it was ok again using the top right drop-down.

*New IOT network feature was enabled by default.  Had to disable it.  Guest was disabled though by default.  
*Wired speeds are fine (900+mbps).  Wireless is around 650/700mbps on an iPhone 13.  I was seeing these speeds before the update.  

So yeah, that could have gone better.  I'll let things bake to see how it goes.

Well - Anyone else having issues with the satellites connected with wire jumps to the 2.4ghz wireless as connection type?

I have Router wired to a RBS750 that has another RBS750 hooked up to it.

So RBR750 - wire - RBS750 - Wireless - RBS750.

My wired RBS750 jumps between Wired and 2.4ghz and I keep loosing my wireless connection with my Wireless RBS750. Of course it could be the network cable but this has worked with the old firmware flawlessly except the handover between Router and satellite. 

I seem to be at the 172.xxx.xxx.xxx-network. Not picked by me as far as I remember but I do not care. 

What can I do?

That's quite a significant leap from V4.6.14.3. It hasn't appeared on my admin page yet, but honestly, I prefer to avoid beta testing at my age.

Hello

uodated my rb750 and satellites all fine

however

i had a guest network, that was on security none 

I have a few older devices connected to that

after the update I see the guest network security setting is on wpa2 personal with a password 

I can change it back to none, which is an option , however when I try to save I get an error and need to go into the WiFi settings …..

any solution other then downgrading ?

harry

a1

I am new to the mesh system and I tried to update the firmware, but I screw up and did not update the satellites first. Now the satellites will not connect to the router. Is there any corrective action that I can take to fix the problem?

So - Seems like the problem is solved FURRYe38 . 

Is it a bug or should it work like this? 

I moved my satellite to a place where my phone has a stable connection with the RBR and now it does not drop. I connected my other satellite aswell(wireless). 

Should not the LAN connection from RBR and the first RBS be enough? 

So my summary is that the RBR and RBS always need wireless connection even though you have a lan cable connected. And that this latest update made the RBR worse in its range/more sensitive. 

I saw some stutters today like the RBR/RBS does some checks now and then to see that the connection is there. Inactivated the summer time and auto update feature and will test more next week.

I hope Netgear comes with a fix allowing the RBS being just outside/inside the range when connected to cable and not just for back haul. Even though my first satellite has cable the connection type is specified as Wireless. I saw this earlier aswell, the satellite jumps between wireless and cable. Also a bug or could that be the issue - That the satellite randomly swaps connection type and that is what I see when I have stutters etc? A setting for putting the satellite in "ethernet" only would solve my issue as the wired satellite seems to prefer wireless even though it before the move was a horrible connection.