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Forum Discussion
No longer showing attached devices after firmware updated to 7.2.6.21
Please help.
7 Replies
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.What browser are you using? Try a different browser? MS Edge or Firefox or Opera?
Be sure to clear out all browser caches.
Same results with different browsers. Router is restarted several times. This is a setup that includes two RBKE963 kits and eight RBSE960s. The second router is in AP mode and has a wired backhaul. Four of the satellites have wired backhaul installed. This is a 40,000 square foot commercial site. There are up to 200 devices connected to the network. Everything seems to be working, but I can't see any attached devices...
This is a business. I can't disconnect everything and everyone and shut the whole network down.
Was RBS updated prior to the RBR being updated?
Business or not, sometimes steps need to be taken to troubleshoot. Do it after business hours.
Not sure I'd be using a home class router system in a business of that size. Not really designed for business or that size of business.
If power cycling doesn't return the connected devices, a factory reset and setup from scratch maybe needed:
Should have a backup configuration on file as well to help save time if and when factory resets maybe needed:
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
