NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
orbi 750
I have 3 satellites and 20 devices on my network . The app says all satellites are disconnected and only 4 wired device are connected plus my phone in 2.4g. I have 5 firesticks streams right now so I know they are connected none are showing up. What do I do now to get everything back in the ap
resting everything sinc the app . thanks for the help.
16 Replies
What FW is loaded on the RBS and RBR?
What does the RBRs web page report the RBS status?
V7.2.6.31_5.0.24 firm ( Sat are
The firmware is V7.2.6.31_5.0.24 the sat say disconnected. My phone and wife phone are currently on the network and working I see the mac address and ip address on the phone and they dont show up at all in the app or computer, Only 4 wired devises and 1 firestick show as connected .
And you have RBS750s?
May need to factory reset the RBS and RBR and setup from scratch.
v.31 has issues that users have been posting about, recommend downgrading the system back to v.21 FW:
For this PDF process to manually downgrade the RBS first, then RBR lastly:
i have not reset everything yet. I may just go to Google internet and they will provide the router. My latest issue is MY orbi app on my phone show very high speeds when I run the speed test 613 down load 23 up load. my phone when i run ookla speentest 59 down and 23 up. i have 39 devices some of my firestic are gettin very so speed rating 4-18 down 12 up. i have un plug the fire stck and reconnect and no real change . any thoughts would be appreciated
