NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi and internet dropping
I have had the Orbi RBS750 with a Spectrum internet modem working together since October of 2021. In the middle of February 2022 the internet starting dropping randomly. There were no internet outages verified by Spectrum. I can reset both devices and have internet for a day or so. What troubleshooting can I try? I have unplugged bothfor 30 seconds and then plugged the modem backin for 2 minutes followed by the Orbi. Thanks
The problem was a splitter on the box outside the house. Thanks again
15 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?There a front LED thats PINK on the RBR when this happens?
The model of Orbit is RBR 750.
