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Forum Discussion
ahswp
Oct 27, 2021Apprentice
Printer connection issue
I have an Epson ET-5800 connected to wifi. Almost every day it disconnects from my wifi (Orbi 750 mesh). When I unplug it, then plug it back in, it reconnects. Its really frustrating. When I've contacted EPSON they blame my router saying that the mesh is the problem. I do not have any other devices that have this problem of constant disconnects. I tried reserving the port but this did not fix the issue.
Any suggestions?
5 Replies
I've found that you can often maximize Orbi AX compatibility with older wireless devices with:
- In http://orbilogin.com, Advanced tab, Advanced... Wireless Settings set CTS/RTS Threshold for both bands to 2347
- If that doesn't work, in Setup... Wireless Setup also try unchecking "Enable 2.4G" for Enable AX to disable AX for the 2.4Ghz band (only). You're AX devices, if any, are probably using 5Ghz anyway so disabling AX for 2.4Ghz doesn't really hurt you.
Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 1
Try disabling AX mode on the RBR. Under Basic Tab/Wireless Settings.