NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Anzenchitai's avatar
Anzenchitai
Aspirant
Jul 19, 2022

RBKE963 too slow

My WiFi 6E system is using the latest firmware and I have changed the channel to the less congested channel. Everything was fine right after changing the channel. But after a day or so it is very slow again. Why are you making it difficult for me to provide screen shot from my iPad to here? It keeps rejecting my file because of file extension. And the file size of less than 5MB is ridiculously small since people are all using high resolution devices.

25 Replies

  • Are you using the Choose FIle button or the photo camera icon on the post tool bar?

    • Anzenchitai's avatar
      Anzenchitai
      Aspirant

      I m using Choose Files button, it said my iPad is using JPEG instead of JPG…

      This is discouraging… I wanted to upload the graph result of WiFi Analyzer to show the signal strength and the WiFi speed from the S21 Ultra…

      • FURRYe38's avatar
        FURRYe38
        Guru

        Try the camera icon and see if the file will upload. i recommend using .png or .pdf files

  • What actual speeds are you getting? 

    are you testing over 2.4ghz? 5ghz?

    do wired speeds drop? 

     

    • Anzenchitai's avatar
      Anzenchitai
      Aspirant

      Is there a way to setup the RBKE963 and SRR90 to auto reset everyday at 4am? I think resetting the router will help flushing memory and keeping the network faster. Yes, I m using 2x routers and 2x SSID with 1x cable modem. ISP is providing 2x IP for me.

       

      Thanks in advance.

      • FURRYe38's avatar
        FURRYe38
        Guru

        IF you mean reboot? Try a power timer. 

        Otherwise no. If your having to reboot the system, mean there is something wrong. Normally reboots every so often is not needed. 

        Are you seeing problems? 

         

        What Firmware version is currently loaded?
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

        What CAT# LAN cable are you using? 

         

        What channels are you using on the RBKE and SRR systems? 

         

        I use a CAX80 and have had my 8 and 9 series online at the same time. No issues.