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RBR760 Device Connections
I had an older Orbi AC3000 with only one satellite and recently upgraded to the RBR760 with two satellites. The problem we are experiencing is we have many devices within a 10 feet radius of one satellite that are connecting to the router that is upstairs and, through walls, at least 50 feet away.
In addition, our cell phones are repeatedly dropping the wifi connections for unknown reasons.
Any assistance would be appreciated.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
7 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.What devices do you all have connected to the system?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Too Much Wifi: https://youtu.be/UR0viMLISz4What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Firmware v6.3.1.0_1.1.41
ISP is Comcast with a ARRIS Surfboard SB6190
Home is 3,500 sq ft on 2 levels
Used the cable that came with the Orbi between Orbi and the modem
We have 35 devices connected to the system
Of those, I have a PC plugged into one of the satellites and a Smartthings hub and Philips hub plugged directly into the router
For wifi connections, TVs, Rokus, Apple 4K, DTV, laptop, Apple and Samsung phones, ...
You asked about neighbors and I do see a neighbors Orbi device. We have only one neighbor close by, but I do see two other networks.
I have auto and 40 set for channels
Jeff555 wrote:
Firmware v6.3.1.0_1.1.41> May want to review new FW updates:
ISP is Comcast with a ARRIS Surfboard SB6190> Might consider a new modem. This model modem has long standing known problems.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
Home is 3,500 sq ft on 2 levels> For this size of home having two RBS maybe too much:
Might try turning OFF one RBS or reduce the power from 100% to 25% Under Advanced Tab/Advanced Settings/Wireless Settings
Used the cable that came with the Orbi between Orbi and the modem
We have 35 devices connected to the system
Of those, I have a PC plugged into one of the satellites and a Smartthings hub and Philips hub plugged directly into the router> Do these SmartThings and Philips hubs have there own wifi signal?
For wifi connections, TVs, Rokus, Apple 4K, DTV, laptop, Apple and Samsung phones, ...
You asked about neighbors and I do see a neighbors Orbi device. We have only one neighbor close by, but I do see two other networks. > Can you see what channels they are using?
I have auto and 40 set for channels