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MDKUBINSK's avatar
MDKUBINSK
Aspirant
May 19, 2024
Solved

Rbr850. Isp change limited wifi

Changed my ips and wired connections work great.  When it comes to wifi only 30% of my devices work. Things just will not connect.  Change back to my old isp and everything works 100%.  Is there a setting that needs changed?  Any ideas or help would be great.

  • Fixed.  It was a isp issue and not a ng issue.  Thanks everyone for your suggestions. 

7 Replies

  • Perhaps a silly question......

     

    The only change is to connect the Ethernet cable from the RBR850 router to one or the other ISP devices?

    (the router is not reconfigured.  the WiFi credentials (SSID/password) remain exactly the same?)

     

    Did the first ISP device broadcast WiFi?  i.e. there were no devices connected to the old ISP device?

    • MDKUBINSK's avatar
      MDKUBINSK
      Aspirant

      Correct that cable is the only change. No changes to the orbi at all.  The isp is not broadcasting. 

      • CrimpOn's avatar
        CrimpOn
        Guru

        Perhaps an experiment is in order.

         

        Orbi systems do not require an internet connection to function. True, there is precious little the average person can do with a WiFi router system without an internet connection, but there was a great example on the forum of a medical group that wanted a WiFi system to network their devices in a clinic out in the jungle.

         

        • Remove the internet connection entirely. Reboot the router.  Open the Orbi web interface, navigate to Attached Devices, and make a screen shot of the list of satellites and devices that are connected.
        • Connect the Ethernet cable to the old ISP and repeat.
        • Connect the Ethernet cable to the new ISP and repeat.

        Which devices fail to appear when connected to the new ISP?