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skyward1's avatar
skyward1
Apprentice
Mar 26, 2020
Solved

RBR850 Requires Daily Reboot to Get Normal Connection Speeds

Hello NG Community,

I have the RBK852 system (RBR850 router and RBS850 satellite), running v3.2.10.11_1.2.12, and have recently experienced extremely slow connection speeds.  My Internet connection speeds are usually in the high 800s Mbps - mid 900s Mbps.  Within the past week, my connection speed is around 8 or 9 Mbps (yes 8 or 9 Mbps, not 800 or 900 Mbps), when I start using my computer in the mornings.  After rebooting the router,my speeds are back to normal for a day.  LAN speeds are very good.

Does anyone know this problem and can help me?

Thanks and stay safe!

sky

  • skyward1's avatar
    skyward1
    Apr 27, 2020

    Hey Furry and all,

    Sorry, not WAN.  It was a conflict between the router and modem.  My modem was (still is) at 192.168.0.1 and my router was at 192.168.1.1.  That is where the problem was.  I went to 172.16.0.1 for my router, changed all my static IPs to fall under that, and lett DHCP assign the others normally.  All is happy!

     

    I will be closing this post as solved, but I actually solved it, so how can I do that?

     

    Thanks annd stay safe!

    sky

28 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Mar 26, 2020

    What is the Mfr and model# of the ISP modem the NG router is connected too?

    Are speeds tested both wired and wireless? 

    Have you power OFF the ISP modem/ONT for 1 minute then back on? 

    Has a factory reset and setup from scratch been performed since last update?

    • skyward1's avatar
      skyward1
      Apprentice
      Mar 26, 2020

      Hello again Furry!

       

      My modem is an Arris SB8200 with a COmcast gigabit connection.  I have not rebooted the modem, only the router; which 'fixes' it for a day.

      The speed tests were for a wired connection.  LAN was normal.  WAN is the problem.

      I have not performed a reset and setup from scratch, as all was working just fine thorough the FW fiasco.  I went from the 10.1 beta to the 10.11 with no issues.

      I really don't want to do a reset and reinstall, as I have a lot more going on to take care of, but if that will be the fix, then I'll suck it up.

      Please advise!

       

      Thank you and stay safe!

      sky

      • FURRYe38's avatar
        FURRYe38
        Guru
        Mar 26, 2020

        Power OFF the ISP modem and RBR for 1 minute, then back on with the ISP modem and RBR lastly. 


        A reset maybe needed if you haven't done one yet since last update. v10.11 FW files are now availalbe for download so a freash load would be a good idea as well.