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Forum Discussion
RBR850 Slower Than Expected
I have an RBR850 Router and an RBS850 Satellite connected to a Spectrum-provided modem. I get 1Gb DL and 1Gb UL from the modem, but the Router degrades my speeds. I'm running firmware V4.6.9.11 on e...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Your behind on FW. v.7.x is most current FW. v.21 was most stable. v.31 has IPv6 problems.
Wireless speeds is around good specs for wireless devices. What I saw with my Mac Book Pro 2018 while connected to my 850 series. Pretty good for that device.
How do I force a FW update? Here's what I see in the admin app. Thank you.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Please check NG download site first:
https://www.netgear.com/support/product/rbk852/#download
Use this process to update the system manually:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
Hello JeffinDallas ,
Welcome to the NETGEAR Community!
I understand that you are having issues with your RBR/RBS850 due to experiencing lower than expected speeds on firmware version 4.6.9.11. The downgrade in network speeds occurs when the system is on a dated firmware. Your RBR/RBS850 is not able to pull the latest firmware due to it being out of date. Please download the most recent firmware to resolve this issue.
Please navigate to the knowledge based article below for step by step instructions on how to upgrade your Orbi mesh network system (Ensure to upgrade the satellite before the router. Upgrading the router first may create compatibility issues due to interim periods of being on different firmware.):
- https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community Team
Here's what I see in the admin app
Did you try clicking on "Check" again?
You could also try installing manually:
- https://kb.netgear.com/000066592
