NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Andrewh37
Aug 08, 2021Aspirant
RBS 750 Poor Backhaul Green LED after Reset
Hi, I have an Orbi RBR 750 and three RBS 750 satellites. My system worked very well for six months. Recently one of my satellites keeps, losing connection, then the white light flashes and the LED light goes green. Backhaul is shown as Poor and the WiFi is weak. When I reset the satellite the white light flashes and the LED goes green, not blue amber or magenta as indicated in the user manual. Any ideas what is causing the problem?
Firmware v4.6.3.7
Thanks Andrew
What is the size of your home? Sq Ft?
Try leaving off the 1 RBS and move the other RBS around so that is give some coverage to the Kitchen area...
9 Replies
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteSwap locations with other RBS to see if the problem follows the RBS or remains?
- Andrewh37Aspirant
Furry, I tried swapping satellites and the same green light came on and the Backhaul was poor so it looks like it is the location. But I don't understand the green light. Amber and Magenta are meant to indicate no connection and a poor connection. The netgear documentation makes no mention of a green light. Thanks for your help Andrew
So swapping RBS at this location seems to keep a green front LED at this location with the different RBS and does not follow the previous RBS?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?