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Parth_Goyal's avatar
Parth_Goyal
Aspirant
Oct 05, 2020
Solved

Router Compatibility with ISP

I have fiber optic coming from my ISP which is connected to ISPs router(i.e. modem **bleep** router). I’m looking forward to configure the ISPs router in bridge mode and connect ISPs router to my router via Ethernet Cable in which I will enter the username and password for WAN(as provided by the ISP).
So, is it that router needs to have some specifications to be compatible with the ISP or configuring the username/password or something? Or all routers support configuring ISPs username password and are compatible with all ISPs.
In my case I’m creating an extensive network in which I intend to use Orbi AX series Mesh WiFi System while in my country(India) Netgear directly sells Orbi AC series only.

9 Replies

  • I would make sure that you can do with with the ISP user name and PW for your account. If thats what the ISP supports then the Orbi should work. I presume this maybe PPPoE at the ISP modem? 

    Check with the ISP first to make sure that this configuration is supported. 

    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

     

    You can try option #2 if bridging isn't fully supported...


  • Parth_Goyal wrote:
    I have fiber optic coming from my ISP which is connected to ISPs router(i.e. modem **bleep** router). I’m looking forward to configure the ISPs router in bridge mode and connect ISPs router to my router via Ethernet Cable in which I will enter the username and password for WAN(as provided by the ISP).
    So, is it that router needs to have some specifications to be compatible with the ISP or configuring the username/password or something? Or all routers support configuring ISPs username password and are compatible with all ISPs.
    In my case I’m creating an extensive network in which I intend to use Orbi AX series Mesh WiFi System while in my country(India) Netgear directly sells Orbi AC series only.

    So are you saying you have to login to your ISP in order for it to work? Or are your username and password for accessing your ISP router?

    Can you share your ISP company and modem/router combo?

    • Parth_Goyal's avatar
      Parth_Goyal
      Aspirant

      Yes, in order to connect to Internet services from ISP's side. I have to login with the username and password provided by the ISP for my account.

      I'm from India and my ISP is Tata Sky Broadband. The modem **bleep** router by ISP is Nokia G-140W-F.

      • Mstrbig's avatar
        Mstrbig
        Master

        Parth_Goyal wrote:

        Yes, in order to connect to Internet services from ISP's side. I have to login with the username and password provided by the ISP for my account.

        I'm from India and my ISP is Tata Sky Broadband. The modem **bleep** router by ISP is Nokia G-140W-F.


        After reading the manual it appears you are going to a specific web page to login. If this is the case, then your Orbi router can be set to router mode. You can leave the Nokia set the way it is and have a double NAT, which only sometimes causes issues with gaming consoles not setup properly and a couple other items. We have dozens of systems running double NAT with no issues.

        Or you can configure the Nokia to bridge mode and turn off DHCP and WIFI.


  • Parth_Goyal wrote:
    In my case I’m creating an extensive network in which I intend to use Orbi AX series Mesh WiFi System while in my country(India) Netgear directly sells Orbi AC series only.

    Ensure you don't buy US/North America versions  - these are locked to US FCC regulations (e.g. RBKxxx-100NAS, RBSxxx-100NAS). Devices intended to be sold e.g. in the European market (like RBKxxx-100EUS, RBS-100EUS) are worldwide AFAIK and should allow to be changed to your local wireless regulatory area.