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LSCOTTJ71's avatar
LSCOTTJ71
Aspirant
Apr 22, 2024

SWAP SATELLITE FROM RBK753 TO RBK752

HELLO EVERYONE.  I HAVE BEEN USING MY RBK752 SINCE JUNE OF 22.  ITS COVERAGE HAS BEEN AMAZING.  I NEEDED ANOTHER SYSTEM FOR ANOTHER BUSINESS.  I PURCHASED A NEW RBK753, THINKING THAT I WOULD NOW HAVE AN EXTRA SATELLITE IF ONE WENT DOWN, OR IF I NEEDED MORE COVERAGE AT ONE PLACE OR THE OTHER.  LONG STORY SHORT, I NEED TO USE THE UNUSED SATELLITE FROM THE 753, ON THE 752. UNFORTUNATELY, I AM HAVING TROUBLE ADDING IT TO MY EXISTING 752 NETWORK. I HAVE RESET IT, AND SYNCED IT TO MY ROUTER. MY NETGEAR APP RECOGNIZES THE ADDITIONAL SATELLITE. IT’S LISTED IN MY NETWORK MAP, AND HAS A GREEN DOT SHOWING ITS ACTIVE AND ONLINE, BUT NONE OF MY DEVICES SHOW TO BE CONNECTED TO IT……ODDER STILL, THE PHONE AND PC I HAVE WIRED DIRECTLY TO THIS SATELLITE DO NOT SHOW TO BE CONNECTED TO IT, NOR DO THEY APPEAR ANYWHERE ON ANY LIST OF DEVICES. BUT THEY FUNCTION PROPERLY.  THE 753 PASSWORD AND WHATEVER ELSE, CAME PREPROGRAMMED IN THAT SATELLITE.  I ASSUMED RESETING THAT SATELLITE,  MADE IT PLAIN AS IF I HAD ARBITRARILY ORDERED AN ADDITIONAL SATELLITE.  WHAT AM I MISSING?  THANK YOU FOR YOUR TIME AND/OR SUGGESTIONS.

9 Replies

  • Yes.  Factory Resetting the satellite and connecting it to the existing Orbi router will set the WiFi credentials on the additional satellite to match the Orbi router settings.  The "default" WiFi settings that were put in at the factory when the satellite was part of a set will disappear.

     

    How is this satellite connected to the Orbi router?  Is it:

    • Connecting using WiFi?
    • Or, is it 'wired' to the router?
      (If it is 'wired', is it connected to one of the LAN ports on the back of the router, or is it connected in some other manner?  switches? in-wall wiring?  etc.)

     

    • LSCOTTJ71's avatar
      LSCOTTJ71
      Aspirant
      Thank you for verifying the satellite’s preprogrammed settings are cleared out after the reset.

      Yes sir, the satellite is connected to the router via WiFi, the same fashion as the original satellite.

      Thank you


      • CrimpOn's avatar
        CrimpOn
        Guru

        Please describe the firmware release number running on the router and each satellite.

        On the router web interface, this appears in the upper right of most web pages.  The Firmware Update menu shows the current firmware on both router and satellites.

         

        The Orbi 'app' describes firmware under "Details".