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Sean7777's avatar
Sean7777
Aspirant
Aug 11, 2022

Why does my orbi 750 keep dropping my ISP internet connection?

I have the orby 750 router and two satellites. Lately it seems that in the past two weeks, I am periodically experiencing the Internet dropping from my Orbi network. I do not understand why this is occurring.  The only way to get it back is to power cycle the Orby router. I have double checked that my cable modem from my ISP is in working order and has always checked out to just fine. The one unique thing about my situation is that I also have a secondary Wi-Fi network (Apple Time Capsule) connected via ethernet to the cable modem and this secondary network has remained incredibly stable. The Orbi network is connected to the ISP cable modem box with an ethernet cable as well. Both systems have been working flawlessly, up until this past week when the Orby router started dropping randomly the Internet connection. According to my advanced settings, all Orbi satellites and router are on the latest software (v4.6.8.2) and my guest wifi is disabled.  Does anybody know what might be causing the Orbi 750 router to drop the Internet connection randomly?

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