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Forum Discussion
Can someone install the new firmware
Can someone install the new firmware and let me know if this fixes the random device drop issues. If so, I will run out and re-purchase it.
11 Replies
Mines been solid with everything but my Motorola (phone issue, not router issue).
- I just went out to Best Buy and purchase the 970 again. Upon set up, the newest firmware was downloaded to the router and satellites. Everything‘s been up and running for about an hour, no problems yet crossing my fingers that this firmware update resolves the random device drops.
Wonder what this does? Hopefully this fixes the random device drops…….
Release notes:
Sometimes 6GHz radio might not work.
Occasionally all FH interfaces will be down when IOT SSID is enabled from GUI.
Sometimes BH MLO can't be established.
Sometimes satellite credential is not synced to router.
App can't connect to Orbi, cannot login into router via web or debug page
V9.10.1.4 Router is functional for connections, but will not respond
Google Pixel 8 Pro is causing the Orbi system to crash
Sitting here watching the Thanksgiving Day Parade. Roku lost connection 2 different times 5ft from the router. Just downloaded FW that showed up this morning. 9.10.2.3 Hopefully this fixes the random device drop issues. Otherwise Best Buy is getting another return.
- I’ve not had any dropped connections period. Only issue I’m having is can’t use a wired backhaul through a managed switch. Engineering acknowledged this in the post I made and said they knew about it and it’s on the list for next FW update. The previous 960 used the wired backhaul on one satellite upstairs using the same switch. I literally just unplugged the 960 and plugged in 970 with exact same wires and exact same configuration. MLO doesn’t want to work right and would be nice to have but for now it’s off. I can see every device connected to the router except the one satellite. It tries to come up, light turns blue then it just stays at configuring so it has a connection to router through switch, just doesn’t configure and become useable on wired backhaul. Unplug it and reset everything and it works fine wirelessly. New tech so expect a few bumps for an early adopter. They still have some work to do on FW not only for issues mentioned but a bit more control for 6GHz especially. Also no wireless diagnostics tool like 960 so you could make the best choice for wireless Channels.
Do you still have your 970 series?
FYI:
Yld2rob wrote:
Can someone install the new firmware and let me know if this fixes the random device drop issues. If so, I will run out and re-purchase it.
