NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RumRootsReggae's avatar
Oct 01, 2025

Netgear Orbi 870 slow to stream from NVME SSD NAS

Hi Friends. I am a Netgear Orbi Newbie. I have just recently bought the 3 pack Orbi 870. I live in Perth, Australia.  I upgraded from a much older system that did not allow me to stream 4K video from my QNAP SSD NVME harddrive to my computer. it was too slow. However, its still slow even with this upgrade. HOw do i f

11 Replies

  • QNAP MODel - TBS h574TX - connected via ethernet to my netgear ORBI 870 WIFI router. 

    The NETGEAR ORBI 870 is in turn connected via ethernet port to my TPG (Provider)  TPLINK modem which is connected via Telephone line to the wall in my home.    

    Here is a blackmagic speed test (running on my macbook pro M3 Pro ) trying to copy/read 2GB onto the NVME SSD in the QNAP TBS H574Tx NAS.   . My Macbook Pro M3 Pro chip is connected via WIFI to one of the ORBi satellites.  I am trying to stream 4K video from the QNAP NAS about 20GB video to VLC on my Macbook and its lagging.  

    1. what are you using for streaming from the qnap? Like StephenB​ says, plex? Jellyfin? DLNA?   - Just VLC 
    2. what qnap is it (model)? TBSh574TX
    3. Are you streaming wireless? Wired? Streaming wirelessly to this macbook pro    but also to Apple TVs aroudn the house. i dont have any wired connections across all my peripehrals.  
    4. What are you streaming to? fire tv? google tv? apple tv? (and the model) 4 Apple TVs alone + 3 other macbooks 
    5. what actual speeds do you get?  Have a look at the blackmagic image above.   Also, when i do speedtest.net on the Apple TV s around the house, the speeds varry between 20mbps to 50mbps to connect to internet.  
    6. are you using software transcoding? hardware transcoding?    Dont know  
    7. What makes you think its a speed issue if the old system and orbi system both have issues.   The old system was slow,and i could not stream big video files /high quality without lag...so i upgraded to the Netgear 870s to hopefully correct this problem 
    • StephenB's avatar
      StephenB
      Guru - Experienced User
      RumRootsReggae wrote:

      Here is a blackmagic speed test (running on my macbook pro M3 Pro ) trying to copy/read 2GB onto the NVME SSD in the QNAP TBS H574Tx NAS.

      The ~100 MB/s speed you are seeing here is the max you can get over gigabit ethernet.  So the the issue is not the QNAP and it is not the network connections between the QNAP and the macbook pro.

       

      Do you see the problem when running VLC on the M3 Pro?

       

      RumRootsReggae wrote:

      but also to Apple TVs around the house

      Is the issue happening with the TVs?  Or only with the macbooks?

      Also, is it happening with all the macbooks or only some?

       

      Can you run the blackmagic test on the macbooks with the problem?

       

       

      RumRootsReggae wrote:

      are you using software transcoding? hardware transcoding?    Dont know  


      What makes you think its a speed issue if the old system and orbi system both have issues.   The old system was slow,and i could not stream big video files /high quality without lag...so i upgraded to the Netgear 870s to hopefully correct this problem 

      There is no transcoding if you are going to the video on the QNAP and then playing it from there.  But this could still be a decoding speed problem on the macbooks, especially if VLC is decoding in software.   

       

      Can you check whether VLC is set up to use hardware acceleration (or not)?

       

  • plemans's avatar
    plemans
    Guru - Experienced User

    Thanks for the pictures but your actual streaming setup is key. 

    1. what are you using for streaming from the qnap? Like StephenB​ says, plex? Jellyfin? DLNA?
    2. what qnap is it (model)?
    3. Are you streaming wireless? Wired?
    4. What are you streaming to? fire tv? google tv? apple tv? (and the model)
    5. what actual speeds do you get? 
    6. are you using software transcoding? hardware transcoding? 
    7. What makes you think its a speed issue if the old system and orbi system both have issues. 

    I've had my home setup for media streaming for over a decade. I've moved from 480->1080->4k streaming. In my experience, the issue usually isn't the router. Its something with the setup you're using for it. Thats why details are key. 

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    RumRootsReggae wrote:

    I upgraded from a much older system that did not allow me to stream 4K video from my QNAP SSD NVME harddrive to my computer.

     

    What streaming software are you using?  Plex? 

     

    Can you give us some details on the computer (particularly the wifi speed)?

     

    There is a free utility called NasTester that you can use to benchmark the performance to the PC

     

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        RumRootsReggae wrote:

        I only have mac. Is there a version for mac?

        Unfortunately, not.  I think there are some tools that might work (perhaps BlackMagic Disk Speed Test???).

         

        You could also try downloading a large file to the Mac with Finder, and just time how long it takes.

         

        If you have a fast internet service ( > 100 mbps) then you could also run speedtest.net on the Mac.

         

         

        plemans wrote: 

        In my experience, the issue usually isn't the router. Its something with the setup you're using for it. Thats why details are key. 

         

        I agree.  This is unlikely to be bandwidth.  Both the QNAP and the NAS are more than capable of delivering 4K bitrates - no more than 128 mbps even with UHD Bluray, and usually much less.

         

        RumRootsReggae​ - Is this happening on all 4K videos, or just some? The problem might be that the streaming engine (or the Mac) is trying to transcode the video. 

         

        Can you provide some details on the exact QNAP model, the Mac model,  as well as the streaming engine you are using? 

         

  • You can see the main router ln the shelf in the kitchen and the final satellite is in the far right corner of the livingroom.

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      What is the size of your home? Sq Ft? 
      What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected. 

       

      RumRootsReggae wrote:

      You can see the main router ln the shelf in the kitchen and the final satellite is in the far right corner of the livingroom.

      This would be too close. You may need to turn this RBS OFF.