NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sysop
May 16, 2025Tutor
One of the 2.5 ports will just drop back to 1gig
970 Series Anyone seen this before I replace my switch? 10gig in and also wired from router directly to a Satellite, all works great, ALL wifi's work great, but one lan port I have coming off the...
- May 16, 2025
Ya, no a fan of there stuff. Have tried some and all has gone back.
You might try NGs MS105 which is 2.5Gb supporting or a XS5050M if you want 10Gb support. I have the XS505M and GS110MX and both are solid behind my RBR.
FURRYe38
May 16, 2025Guru - Experienced User
Ya, no a fan of there stuff. Have tried some and all has gone back.
You might try NGs MS105 which is 2.5Gb supporting or a XS5050M if you want 10Gb support. I have the XS505M and GS110MX and both are solid behind my RBR.
sysop
May 16, 2025Tutor
Thanks, ordering some new stuff tonight.
- FURRYe38May 16, 2025Guru - Experienced User
Let us know how the new stuff works.
- sysopJun 26, 2025Tutor
Replaced with a 2.5 gig NETGEAR switch and all is well on that issue. Thanks. Now if I can fix the elephant in the room.
$1800 and goes down on me at least once a day between router and satellites. Wireless or wired.
Router is connected to fiber at the 10 gig port and a 2.5 gig switch. Also 2nd 10gig port is connected to the first satellite. Second Satellite is wireless. For no reason, the wireless on the two satellites will just go away!! Everything wireless then wants to connect to the router or at least tries as it stays up! Also everything wired continues to work. I have even tried to remove the wired backhaul and make them all wireless. No joy.
10 minutes later the first satellite comes back online. I have to manually unplug the wireless satellite to get it back. Then unplug all my devices to get them to connect to the satellite they should be connected to once I get them up (the closest). Not happy right now. I have used NETGEAR for years. 30 years in telecom. All my switches, managed and unmanaged are NETGEAR. WI-FI and extenders are, NAS, etc. Never an Issue until these 971/0's.
I now see wireless things will connect to a router or satellite 60+ feet away when there is literally one 6’ from it in an open room! But it will pick the one way away! This thing is nuts!
- FURRYe38Jun 26, 2025Guru - Experienced User
So there is a new FW update since you last posted last month:
Orbi Firmware Releases | NETGEAR Communities
Something to try. Follow this to manually update the RBS first then RBR lastly:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
I recommend doing a factory reset and setup from scratch with the RBS in same room as the RBR while you do this:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
Once RBS are wirelessly connected and since, connect the one RBS to the RBR via ethernet to make sure it sync's correctly over ethernet. Once done, then power OFF the RBS and place back in remote locations and power ON.
What model switch did you get?