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Forum Discussion
Orbi and Private Relay on iOS and MacOS
We are in the process of trying to upgrade from an older Orbi RBR50v2 setup to a new RBE371 wifi 7 system. The main reason is that Private Relay from iCloud+ stopped recently working and we have to turn it off for our devices and apps to make it out onto the internet. I thought by upgrading to the newest system and standards it would solve the issue, but we're still having the same issue and have to disable Private Replay on both iPhones and Macs to be able to receive data. This is a new and recent issue. We've tested at other houses with the same ISP but different equipment and Private Relay works fine. Is Orbi no longer compatible with Private Relay?
5 Replies
Only items we suggest during off while at home is Private WiFi Address. https://community.netgear.com/kb/en-orbi-knowledge-sharing/netgear-mobile-applications-and-androidapplewindows-devices-faq/2457046
I been using Private Relay on my Orbi AX and BE systems with out issue.
What model phones do you have and what iOS is loaded on them?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Hi, we're using iPhone 15 pros, all running iOS 26.0.1. We updated the BE system to the latest firmware 12.1.3.11. We don't have a modem on the house, just direct fiber from the ISP into the house and to the router. I'll check the article above. If anyone else has had this experience I'd like to hear how and if you resolved it. Thank you!
What is the Mfr and model# of the Internet Service Providers ONT the NG router is connected too?
How does using Apple iCloud Private Relay affect NETGEAR Armor? - NETGEAR Support
Apple's Private Relay should be transparent to a home WiFi router (of any brand).
Hi acmorton,
Please refer to the following NETGEAR Knowledge Base article for more information about how Apple iCloud Private Relay affects NETGEAR Armor:
https://kb.netgear.com/000064019/How-does-using-Apple-iCloud-Private-Relay-affect-NETGEAR-ArmorCould you please also check whether the Armor feature is enabled on your Orbi system?
Best regards,
Austin
