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Forum Discussion
Orbi RBE771 Latency issues every 60 minutes
Ever since purchasing RBE771 back in October of 2024, I have dealt with an issue where every 60 minutes exactly on the dot my internet has super high latency for 30-60 seconds, and then returns back ...
July 28, 2025 Update:
I installed V10.5.19.5_2.2.37 and tested it over the past week or so. While the issue still persists, it appears as if the length of the issue has decreased a little bit, at least. I would still consider this issue "open", however.
Even after a factory reset and set up from scratch after FW was loaded?
The update was installed via the orbilogin.com semi-automated route (I clicked the update firmware button) instead of manually and did not include a factory reset / set up from scratch.
OK, so I manually installed the FW files on my system, RBS first, RBR lastly. Power cycled then factory reset the system and setup from scratch.
I've played on my game console while connected behind the RBS and have not seen any issues during game play and I gamed for over two hours on one occasion.
For me, system seems good on this version of FW.
Using manual channels 1, 40 and 69.
No additional features enabled.
RBS are wirelessly connected currently for past 10+ days of good up time:
Share your Orbi BE770/870/970 Series System UpTime | NETGEAR Communities
You might give manual FW update a try:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
and then factory reset and setup from scratch:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities