NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

lucapelo's avatar
lucapelo
Follower
Oct 29, 2025

RBE871 slow speed

Hi All,

 

just installed my brand new RBE871 and I’m getting a constant 94MB download/upload speed. If I connect my laptop to the ethernet port of the wall I get 850MB download.

 

I have a main router in my house (FritzBox!5590) provided by the ISP, which delivers  connectivity to the entire walls, this device is wifi disabled.

the Orbi is intended to deliver wifi connectivity.

 

Wires in the walls are CAT6A. 

each wired port in the house gives me high speed, just wifi from Orbi is slow at 94MB. I already downloaded the update firmware and restarted the Orbi a few times.

 

I’m not a tech guy. Thanks for suggestions.

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Could you please use the web interface to display the Advanced Tab and click on Show Statistics:

    What does the router display for the WAN port?

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    lucapelo wrote:

    If I connect my laptop to the ethernet port of the wall I get 850MB download.

    What wifi chipset is in the laptop?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT

    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT


    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
    Static IP Address Configuration for AP Mode | NETGEAR Communities

    https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point

    and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

    Try option #2 first...

     

    How many RBS are deployed? 
    What is the size of your home? Sq Ft? 
    What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected. 
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

    RBS wireless or ethernet connected to the RBR? 

     

    What channel configurations are currently set on the router?  

     

    Try disabling the following and see:
    Armor, Smart Parental Controls or Circle, IPv6, Traffic Meter.

    lucapelo wrote:

    just installed my brand new RBE871 and I’m getting a constant 94MB download/upload speed. If I connect my laptop to the ethernet port of the wall I get 850MB download.

     

    I have a main router in my house (FritzBox!5590) provided by the ISP, which delivers  connectivity to the entire walls, this device is wifi disabled.

    the Orbi is intended to deliver wifi connectivity.

     

    Wires in the walls are CAT6A. 


    each wired port in the house gives me high speed, just wifi from Orbi is slow at 94MB. I already downloaded the update firmware and restarted the Orbi a few times.