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grosjean's avatar
May 18, 2024

RBE971 constant ethernet disconnections

Hi all,

I regularly observe ethernet disconnection of the RBE971 (firwmware V9.12.2.1_1.2.10)

Setup is set as follow:

RBE971 in AP Mode connected throught ethernet to a Linux router, ethernet card is an Intel I-226V (2.5g).

I've tried all the ethernet interfaces of the RBE971, and i face the same issue.

On the router side, the RBE971 is part of a linux bridge, where spanning tree is disabled.

But i observe the same issue when the RBE971 is not part of the linux bridge.

 

Does anyone observe similar issues?

 

Also, from time to time, i can observe random reboot.

 

I've open a case for this one, but did not get much traction, yet.

Thanks

 

32 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    are you going:

    Linux router----->wan port on 971--->lan port out----->971 satellites?

    What linux router is it? 

    What gateway is the linux connected to? 

    • grosjean's avatar
      grosjean
      Tutor

      Hi Plemans,

       

      The linux router is connected with fiber to my ISP, meaning that i maintain my own router here, which have always worked.

       

      ISP ---> Linux Router ----> Wan port on 971 -----> Wifi BlackHaul ----> 970 Satellite

       

      I tried the 10g wan port, the 10g ethernet port, and all 2.5g ethernet port on the 971 with same results.

      • plemans's avatar
        plemans
        Guru - Experienced User

        have you tried going ISP gateway--->Orbi? 
        Pull out the linux gateway to see if its causing an issue. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    How is the RBR configured or AP mode? Using static or dynamic IP address configuration?

    How I have my 970 series configured for AP Mode using wireless BH connections for the RBS:

    https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985


    grosjean wrote:

    Hi all,

    I regularly observe ethernet disconnection of the RBE971 (firwmware V9.12.2.1_1.2.10)

    Setup is set as follow:

    RBE971 in AP Mode connected throught ethernet to a Linux router, ethernet card is an Intel I-226V (2.5g).

    I've tried all the ethernet interfaces of the RBE971, and i face the same issue.

    On the router side, the RBE971 is part of a linux bridge, where spanning tree is disabled.

    But i observe the same issue when the RBE971 is not part of the linux bridge.

     

    Does anyone observe similar issues?

     

    Also, from time to time, i can observe random reboot.

     

    I've open a case for this one, but did not get much traction, yet.

    Thanks

     


     

    • grosjean's avatar
      grosjean
      Tutor

      As i said previously, the RBE971 is configured in AP mode.

      IP address is obtain by dhcp from the router.

      Setting a static IP will do nothing here, since the link is physically down when the problem occur.

       


      FURRYe38 wrote:

      How is the RBR configured or AP mode? Using static or dynamic IP address configuration?

      How I have my 970 series configured for AP Mode using wireless BH connections for the RBS:

      https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985


      grosjean wrote:

      Hi all,

      I regularly observe ethernet disconnection of the RBE971 (firwmware V9.12.2.1_1.2.10)

      Setup is set as follow:

      RBE971 in AP Mode connected throught ethernet to a Linux router, ethernet card is an Intel I-226V (2.5g).

      I've tried all the ethernet interfaces of the RBE971, and i face the same issue.

      On the router side, the RBE971 is part of a linux bridge, where spanning tree is disabled.

      But i observe the same issue when the RBE971 is not part of the linux bridge.

       

      Does anyone observe similar issues?

       

      Also, from time to time, i can observe random reboot.

       

      I've open a case for this one, but did not get much traction, yet.

      Thanks

       


       


       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Does the RBR and RBS work if you configure router mode on the RBR and use the host routers DMZ for the RBRs IP address it gets from the host router? 


        What CAT# LAN cable is being used? CAT6A STP is recommended.