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Solved
White LED always on
I set up my Orbi 973 system yesterday, which for the most part went smoothly. Strangely though, the LED at the bottom of the main router is solid white, and has been that way since setup. My 960 series didn’t do this, and according to the manual, it indicates the router resetting to factory defaults (which is not the case).
The router and satellites are working perfectly, so this is clearly an error. Is anyone else running into this? If not I may just do a reset on all of them and start over.
Update on this:
I powered off the ONT for 15 mins, then powered on. Rebooted router. White LED remained on (solid).
After I went through a complete reset and setup of the Orbi from scratch again (see my other post on the admin portal issue), the white LED is no longer on! Seems that somehow the router was in a funky state or perhaps thought setup wasn't complete.
11 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Have you logged into the RBRs web page to check that status of the Internet tile here?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.It's on the latest GA firmware available from the Netgear website (V9.10.0.2_1.1.5).
Nokia XS-010X-Q ONT. Highly unlikely it's related to the ONT in my opinion, as I've consistently received IP assignment from ISP, Speedtest is just fine up/down (over 5Gbps both directions). Cabling is good.
I did a complete factory reset of everything this morning, despite it being a huge pain in the rear.
White LED remains solidly on.
What is the CAT# lan cable being used between the RBR and ONT?
What does the Internet status show on the RBR web page under Basic tab?
