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Forum Discussion
Wired Network Connections
I recently upgraded from my Orbi RBS50 Mesh LAN to an Orbi RBE970 Mesh LAN. On the old RBS50 router, I used to see all the wired connections when viewing the connected devices. With the RBE, I don't. Is there a particular setting I need to use?
I have the router setup in AP mode. Could that be it?
Regards,
Jerry
8 Replies
Could be that. What router is managing it?
Are you using the browser GUI attached devices page?
The cable modem/router is handling the DHCP addresses and I don't have access to the modem/router as it is managed by the cable provider.
The only thing that changed was replacing my RBS50 Mesh network with the RBE970 Mesh Network.
Yes, I am using both the Browser GUI and the iPhone App.
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
New: https://community.netgear.com/kb/en-orbi-knowledge-sharing/static-ip-address-configuration-for-ap-mode/2456256
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...I am already using option #3, using the Orbi is AP mode.
The cable modem/router is handling the DHCP addresses and I don't have access to the modem/router as it is managed by the cable provider.
It would be helpful to understand how all the equipment is connected. i.e., "what is plugged in what?"
Newer Orbi products are really sensitive to how satellites are connected to the router.
In general, we expect to see:
- The WAN port of the Orbi router connected to the ISP cable modem/router.
- Everything else connected to the Orbi system. i.e. no other devices connected to the ISP.
- Satellites connected either over WiFi or 'wired' to the LAN ports of the Orbi router.
Is this how the system is configured?
The Orbi is setup in AP mode and I used the yellow port to connect to my switch, not the ISP router. My current setup is both hard wired and WIFI. Anything that can't be hardwired is connected to WiFi. My Satellites are connected wirelessly. When I try to connect them via ethernet, the satellite goes off line until I unplug the ethernet cable, then comes back on line.
With the previous RBS50 system I saw the wired connections, but not with the RBE970 system.
The newer Orbi systems are really sensitive to how satellites are connected to the router. Once again, the preferred connection is to have the router WAN port connected to the ISP and then any switches connected to LAN ports on the router. If it is cabled this way, "everything works".
