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Forum Discussion
Bad Zoom Quality
Hi experts, I have been using RBK53 which works alright with a fair Zoom quality. Recently I upgraded it to RBK852 then the Zoom voice quality dropped seriously (voice lagging). However, the quality with YouTube or Netflix seems alright. I believed it is due to some settings that made Zoom a low priority. Any advise? TIA.
6 Replies
What firmware is the new router and satellites on?
Have you noticed if the device with issues is connected to the router or the satellite?
Both are updated to 4.6.3.16.
might try this version.
New - RBR850 / RBS850 Firmware Version v4.6.7.5 Re... - NETGEAR Communities
And I did try Zoom on laptop and iPad. Also connected to router and satellite at different locations. Results were the same with lagging / missing voice at Zoom. When I switch back to old router , it then returned to the fair quality level.
Are you able to try using zoom with a wired connection? This will halep determine if it is a weid bug with a specific WiFi adapter or if it is something else impacting the overall WAN connectivity.
