Choosing option WPA2-Personal[AES] + WPA3-Personal encryption disconnects IPAD 2 running IOS 10.3.3 Must choose WPA2-Personal [AES] to stay connected.

If Netgear doesn't, they should, have several test labs with hundreds of clients in each. That's a small cost, especially over time. Every firmware release should not only be tested for any code changes made, but fully regression tested as well. Much of the regression testing could be automated. Although repetitive, it should be swift, especially over time. And, yes, tested against all the clients in the lab. Furthermore, new clients should be continually added. Again, small cost. Netgear should also routinely load/stress test all of their supported hardware, not only after major code changes (or after several small/minor changes/builds) to a firmware build (or product rather), but also to ensure said gear continues to play well with others... old and new. Sorry, but I'm a software engineer by trade. I always took great pride in my work. I never once put out crap code, deployed a server farm (or upgraded environment) that was subpar, etc. I wouldn't have to be fired if I were one of the folks responsible for some of the code/firmware Netgear has provided lately. I'd fire myself. I believe it's important to like your job. That requires you to be good at what you do. Otherwise you're just going to be miserable... and you know what, ultimately it just makes the end users miserable too.

schumaku - We are looking into the initial report ~Christian

Christian_R - that's a bug, not a security vulnerability. Perfectly chosen subject by the OP 8-)

Gee, I'm fully with you... Please also have an eye on the Nighthawk App and Genie App (in-)compatibility and random results - a matrix of just two Apps on two platforms vs. the supported routers. I would have fired several managers a loooong time ago.

Christian_R what about the inital issue posted?

BUG REPORT Nighthawk® AX12 RAX120 Router Firmware Version V1.0.0.84

52 Replies

Christian_R
NETGEAR Employee Retired
Apr 12, 2019
Hi jeadams,

We recommend reporting vulnerabilities using the provided link: https://www.netgear.com/about/security/default.aspx

~Christian
- schumaku
  Guru
  Apr 12, 2019
  Christian_R - that's a bug, not a security vulnerability. Perfectly chosen subject by the OP 8-)
  - kc6108
    Luminary
    Apr 15, 2019
    jeadams
    
    Did you ever get this issue resolved? I'm interested in purchasing the RAX120 but not if simple test cases like this are present.
    
    Also, the response you got from the moderator Christian_R was totally unacceptable and way off base. You should contact support if you are still encountering this issue. Make sure to reference this forum thread.
DarrenM
Sr. NETGEAR Moderator
Apr 22, 2019
Hello jeadams

Are you able to upgrade your Ipad to atleast 12.1.1 or greater IOS version? The older version of IOS does not support WPA2-Personal[AES] + WPA3-Personal encryption.

DarrenM
DarrenM
Sr. NETGEAR Moderator
Apr 22, 2019
Hello jeadams

Are you able to upgrade your Ipad to atleast 12.1.1 or greater IOS version? The older version of IOS does not support WPA2-Personal[AES] + WPA3-Personal encryption.

DarrenM
- schumaku
  Guru
  Apr 22, 2019
  These old iPad 2 don't get any more updates. As a WPA2 device it has to associate the new RAX and run reliably.
  - mbze430
    Guide
    May 04, 2019
    Surface Pro 3 with the Marvell Wifi will not connect when set to WPA2+WPA3. Will connected fine WPA2 even with AX enabled.
enigma99a
Aspirant
Jan 03, 2020
I'm running V1.0.1.108 and performance is horrible in AP mode. Spent several hours over the last day trying to debug slow speeds. Finally did a system reset and used the app (not via routerlogin.net) to initialize. Then all my devices were hitting 6-700Mbps... iphone 11 pro max at 800Mbit+. Left it overnight to be sure it would stay there and it did so I just changed to AP mode, nothing else and speeds dropped to around 200Mbit range. Flipped it back and it stayed slow and had to do another reset to gain back the speeds.

I'm a highly technical person and would be willing to work with engineers on the root cause. Perhaps when I feel like it, I'll do some debugging in telnet

Forum Discussion

BUG REPORT Nighthawk® AX12 RAX120 Router Firmware Version V1.0.0.84