NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Liscome98's avatar
Nov 26, 2019
Solved

Can we get a stable/working firmware for the rax 120

I am running the hot fix firmware currently..... and some of the functions don't work !!!! Along with the nighthawk app that my devices don't show up....

 

when am I going to have a working netgear rax120 router ????

 

thanks....

  • Update !!!!!!!!!!!!!!

    Firmware V1.0.1.108   is out ..... go update !!!!!

    I am running it as of 11/26/19 and its working .........

    I hope this is a fix for all of us ... I can not find it on line ...but if you get the nighthawk app ...it will find the update ...

     

     

    Let me know how it works for you ...

     

    Thanks

18 Replies

  • I have just 1 week left on my 45-day return policy with Best Buy for my RAX120.  In desperation, I purchased a cheap ($89.00) AC router as a replacement as soon as the 5GHz radio degrades on me again.  (It's been 24 hours since the last factory reset, one of many.  So far so good.)  I will then take that $500.00 paper-weight back to Best Buy for a full refund and just stick with the cheap AC router.

     

    I'm hoping that Netgear, over the next week or so, will come out with a firmware update to address these issues.  (I have a full 45 days from now to take the cheap AC router back if the hoped for update for the RAX120 fixes things.)

     

    At this point, I just need my devices connected (and stable) to the Internet at the rated speed provided by my ISP.  Netgear can keep all the fancy bobbles and trinkets.  At this point, I don't care if they work or not.  (I probably will later.)  I just want consistent Internet access for my devices at speed... that's it!  I'll settle.

     

     

    • GabboCH's avatar
      GabboCH
      Apprentice

      I would take  it back while you still can...

      I've had my RAX80 for more than three months & theres been only 1 firmware update which didnt address any of the issues people are reporting and only change some localisation settings for Asian markets.

       

      And before a firmware update, Netgear have to accept there is really an issue....

      • GabboCH's avatar
        GabboCH
        Apprentice

        I replaced my €350 RAX80 with a €79 Wifi5 extender and have had no problems since.

        Clearly all of the reported issues are with the firmware or hardware design of the RAX range but no sign of a fix for even some of the issues after many months.

  • Update !!!!!!!!!!!!!!

    Firmware V1.0.1.108   is out ..... go update !!!!!

    I am running it as of 11/26/19 and its working .........

    I hope this is a fix for all of us ... I can not find it on line ...but if you get the nighthawk app ...it will find the update ...

     

     

    Let me know how it works for you ...

     

    Thanks

    • GabboCH's avatar
      GabboCH
      Apprentice
      Are you able to view the release notes for the update through the nighthawk app?

      Do they document any fixes for the kinds of issues that are being reported?

      There was already a firmware update for the RAX80 a few weeks ago but it addressed only some localization issues rather than any of the connection problems people are experiencing.
      • PigletRider's avatar
        PigletRider
        Apprentice

        This is indeed an new firmware update.  The latest Beta version was v1.0.1.100.  This new version is v1.0.1.108, and it appears to work.  I just upgraded to this latest firmware with no issues.  All of my devices connected and, for now, can run at the rated speed (~230Mbps down) provided by my ISP.

         

        As a really nice bonus, the devices now show up in the device list in the Nighthawk app.  Previously I could see my devices via the Web GUI.

         

        So Netgear may (I said MAY) have gotten this right.  Only time (and additional work with the settings) will tell.  I'm sure there are other issues we will grip about.  But I'm hoping that these core fundamental issues have all been addressed.

         

        I was just 2 days away from returning my RAX120 to Best Buy for a full refund.

      • Killhippie's avatar
        Killhippie
        Prodigy

        Even on the latest firmware, quality of service is completely useless on the upstream, the idle is high too at about 25ms downstream is always A but there are spikes of 356ms upstream, turn QoS off and you get a A or B is every time and idle goes back down to normal so something is really not right with QoS on this router.