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nichbankston's avatar
nichbankston
Aspirant
Mar 14, 2020

Constant packet loss

Ok so originally I have the R8000P model and one day I recieved huge packet loss of 80% no matter what I did. Factroy reset, reinstall firmware, wired and wireless received horrible packet loss. So I used my warranty to swap them out and I got a big upgrade to my current RAX120 model.
The first couple days were great with the new router now its to the point to where I have to restart it daily to get my connection to refresh and I've been insanely frustrated with this as I'm now back to the same issue as before with a new 500$ router.

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    • nichbankston's avatar
      nichbankston
      Aspirant
      Mar 15, 2020

      Im currently using the Arris sb8200 Modem, Sorry I should have mentioned that I replaced this aswell. I used the warranty on both at bestbuy to get a brand new modem and upgrade my router at the same time just to make make sure. I've been runnign traceroute on pingplotter for a week now and i see about 15-40% packet loss throughout the day. Ive done everything possible and researched this for a week straight. 
      facytory reset modem and router last night and the packet loss got down to 2% and ran fine all last night. Woke up and bam, back to horrible levels.