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i recently bought a new router and it runs badly
the router says it is 4 gigabytes download speed but when i connect it with my LAN to my computer it maxes out at 50 mbps. Sometimes it runs at 100mbps (highest ive gotten). ive tried everything restarting, factory restarting, changing the settings, re making phone app ( it too maxes out at 50mbps) nothing is working. Please say i didint waste 200 on a 50mbps router. And the upload speed is at a sad 1 mbps. it is updated idk whats wrong with it.
guess what? i got the router back to 100mbps wohoo, i just was messing with the settings and i put the wireless 5g network to a higher channel and put it up to 3600mbps and it went back disclaimer i use ethernet
10 Replies
4Gb is the wifi connection speed to wifi 6 enabled devices, the max download and upload speed will are limited by the 1Gb Wan/Lan ethernet ports so iff you pay for 1Gb down and up max you could get would be round about 945Mbps down and up over ethernet, wifi has other factors in place ie distance from router, location of router and other transmitting devices ( wireless landline phones, wireless soround sound speaker list goes on witch can cause wifi interference).
Is the RAX43 model you have?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.What channel configurations are currently set on the router?
What are speeds seen on ethernet wire and a PC?
4Gb is a combined WiFi speed.
What brand phone do you have?
https://www.increasebroadbandspeed.co.uk/realistic-speeds-wi-fi-5-and-wi-fi-6
https://www.duckware.com/tech/wifi-in-the-us.html
https://support.google.com/fiber/answer/6250056#zippy=%2Cmobile-devices-wi-fiYes i have the rax43 model.
Firmware version is : V1.0.12.120_2.0.83
I have a samsung phone
i have a 1 gigabyte ethernet cable
i dont know model but it is hardware version rax43
i use a auto channel
i have a 3008 cisco (maybe the cause because its old)
I'd connect up a ethernet pc to the modem with out the router connected and speed test there.
The DPC3008 cable modem is up in age. Something to ask the ISP to see if there is something newer maybe or if you can buy your own. Again something to ask them about.
Be sure your using good quality LAN cable between the Modem and router. CAT6 cable is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
hello.
i recently contacted this same community maybe like 2 weeks ago. the staff were horrible and werent helping + they didint even read what i said in the message or maybe they didint understand maybe they were from an foreign country with bad english we will never know.
Main thing
first when i started using this wifi router i had around 150-200mbps on my pc and i was happy, it wasnt the maximum but it was still good. then that 150-200mbps fell down to 100mbps and i felt like i can still live with that and didint think that was so bad.
but the when it fell down to 40mbps that was too much so i need help to bring it up to atleast 100mbps back.
READ IMPORTANT
here i will say all the things that the people asked and didint understand.
first dont ask about the modem thats not the problem and i know it 100% i have it tested with only the router.
second i know its a 4gb router but it can atleast get 1gb to my computer. (never even got to 1/4 way to 1gb)
i do use an ethernet cable and that cable can support more than 1gbs speed.
i have an samsung phone.
its at the latest firmware update.
What wireless or ethernet adapter do you have connected on the PC?
Be sure any ethernet or wireless adapter drivers are up to date from there mfrs.
Test with a different PC or laptop to compare results.
Has a factory reset and setup from scratch been performed since last FW update?
Distances between the router and this PC?
1Gb ethernet doesn't support beyond 1Gb. If you have a mult gig ethernet adapter then that would. However this router doesn't support multi gig speeds, only 1Gb so you'll not see much past 900Mpbs ever.
Do you get to spec speeds with the ethernet connected PC connected directly to the back of the ISP modem?
https://www.increasebroadbandspeed.co.uk/realistic-speeds-wi-fi-5-and-wi-fi-6
https://www.wiisfi.com
https://support.google.com/fiber/answer/6250056#zippy=%2Cmobile-devices-wi-fi1 Intel(R) 82579LM Gigabit Network Connection
2 yes they are up to date
3 same result
4 yes
5 does this even matter i have ethernet but anyways like 10 meters.
6 i know i stated that in the message but think about it first the package reads up to 4gbps then it says only 1gbps on 1 device then you stated "you'll not see much past 900Mpbs ever. " crazy right đ
7 the modem is much faster than the router
