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MPalmeroni's avatar
MPalmeroni
Tutor
Feb 12, 2020
Solved

NETGEAR Nighthawk X6S Smart Wifi Router (R8000P) - AC4000

Hi ,

My router is blocking some sites from day one nothing is blocked in security

And today it’s blocked my company website so I can’t work or order. Any ideas how to sort this issue ?

Thanks in advance

I can access these blocked sites if I use mobile
Data or different networks only blocked via. Night hawk router

Thanks
  • plemans's avatar
    plemans
    Feb 12, 2020

    The DM200 has integrated routing functions built in. If you didn't disable them on the DM200, it puts you in a double nat which can cause many different issues. 

    Try putting the DM200 in modem only/passthrough mode. Page 69 of the manual walks you through this. but here's the post from the manual. 

    1. Launch a web browser from a computer that is connected to the network.
    2. Enter http://www.routerlogin.net.
    3. Enter the modem user name and password.
    4. Select ADVANCED > Advanced Setup > Device Mode.
    5. From the Device Mode menu, select Modem (Modem only).
    6. Click the Apply button.
    The modem should then reboot.

     

    You can also try putting the R8000P in Access point mode if you prefer to leave the DM200 with its routing functions running. 

    But you can't do both. One needs to be in router mode. 

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  • plemans's avatar
    plemans
    Guru
    Feb 12, 2020

    What modem are you using?

    What firmware are you on?

    have you tried changing dns providers? You could try google's at 8.8.8.8 or 8.8.4.4    or cloudfare at 1.1.1.1

     

    You put that this has been going on since day 1. How long have you had the device? 

    • MPalmeroni's avatar
      MPalmeroni
      Tutor
      Feb 12, 2020
      Hi

      I’m using NETGEAR DM200-100EUs. The nighthawk Router is on latest firmware. Not sure re the modem.

      I have not tried changing DNS , but will do. Should I be changing any setting on modem
      As I have only be logging into router

      Thanks
      • plemans's avatar
        plemans
        Guru
        Feb 12, 2020

        The DM200 has integrated routing functions built in. If you didn't disable them on the DM200, it puts you in a double nat which can cause many different issues. 

        Try putting the DM200 in modem only/passthrough mode. Page 69 of the manual walks you through this. but here's the post from the manual. 

        1. Launch a web browser from a computer that is connected to the network.
        2. Enter http://www.routerlogin.net.
        3. Enter the modem user name and password.
        4. Select ADVANCED > Advanced Setup > Device Mode.
        5. From the Device Mode menu, select Modem (Modem only).
        6. Click the Apply button.
        The modem should then reboot.

         

        You can also try putting the R8000P in Access point mode if you prefer to leave the DM200 with its routing functions running. 

        But you can't do both. One needs to be in router mode.