Nighthawk AX5 RAX30 Connected Devices IP Addresses

I have a RAX30 and unlike my R7000 the IP addresses are not showing up in my connected devices list. Is there a firmware update that corrects this issue? The android app shows MAC addresses but does not show IP addresses either. Any help is greatly appreciated. Thank you.

plemans
Jan 03, 2022
I checked all my running devices and they're all displaying the IP address.

If its bothering you, options? (not great options)

1. try a factory reset. maybe the last update caused an old setting to create the issue. Sometimes a factory reset can fix that.

2. try downgrading the firmware. I wouldn't do this as the last update fixed a lot of issues. I'd use the access control page to find IP addresses and see if the next update fixes that issue.

6 Replies

plemans
Guru
Jan 03, 2022
2 things.

1. do they show up properly in the app?

2. have you tried a different browser/pc? It looks like the name is rendering 2x. Usually its the name with the IP address below it. So curious if its a browser/device issue.
- gjblajian
  Star
  Jan 03, 2022
  1. The IP addresses do NOT show up in the Netgear Nighthawk app
  2. I have tried multiple browsers, the issue (lack of IP address) is present in all of them.
  - plemans
    Guru
    Jan 03, 2022
    do they show up in the access control?
    
    What modem/gateway are you connected to?
    
    did they ever show up?

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Nighthawk AX5 RAX30 Connected Devices IP Addresses