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JeffLewis's avatar
JeffLewis
Aspirant
Aug 29, 2020

Nighthawk AX8 NTP settings not retained

I just received this router and while browing through the settings I noticed that the time and date were incorrect. After setting the correct time zone and applying changes it was still showing International Date Line West and should be Pacific Time. Also changed NTP server but it still defaulted to Netgear. Not a deal breaker but it would be nice to have the correct time stamps on the event log.

Thanks in advance. 

 

Firmware version: V1.0.3.98_1.0.46

Hardware: RAX75

 

 

4 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Sep 04, 2020

    Hi JeffLewis, 

     

    I have a trial firmware that may help resolve your issue. If you're interested, please send me a private message with your email address and serial number.

     

    Christian 

    • JeffLewis's avatar
      JeffLewis
      Aspirant
      Sep 06, 2020

      Hello,

       

      After upgrading firmware to V1.0.3.102_2.1.46.1, the current time is now correct but the router will still not accept changes to time zone and/or new NTP server settings.

       

      Thanks!

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Sep 09, 2020

        Hi JeffLewis, 

         

        May you perform a factory reset on the router after updating the firmware.

         

        Christian