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Forum Discussion
JordanG05
Aug 09, 2020Tutor
Nighthawk RAX80 Continually Drops Internet Signal
My Nighthawk WiFi Router continually drops any kind of internet signal (both Ethernet and WiFi) periodically. At least a few times a day. Not sure what the heck is going on. I’ve updated firmware. Fac...
plemans
Aug 10, 2020Guru - Experienced User
If you directly connect a pc to the modem and run it for a day or 2 (however long the router would take to drop) does it stay stable?
Its important to make sure its not a modem issue before moving on to the router.
- JordanG05Aug 10, 2020TutorI have my PS4, AppleTV and my TV all connected to the router via Ethernet. When it drops, which is maybe once or twice a day, it’s everything. Stuff that is connected by Ethernet and the WiFi.
- plemansAug 10, 2020Guru - Experienced User
Fully understood that everythings connected to the router.
But the router is connected to something else (modem/gateway).
When you're having both wired and wireless devices dropping, its worth checking out the gateway first to ensure it has a good/stable signal and isn't causing the drops.
- JordanG05Aug 10, 2020TutorYep, sorry, I should have clarified. I have cable coming in to my modem and then my router is connected to my modem.
My cable modem is the Surfboard DOCSIS 3.0 Cable Modem (Model #SB6190).