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ChillyWilly66's avatar
ChillyWilly66
Aspirant
Oct 23, 2023
Solved

Nighthawk RAXE500

Has anyone had success connecting Feit smart dimmer switch to their NETGEAR RAXE500 Nighthawk router? Feit app always times out on me without connecting.
  • ChillyWilly66's avatar
    ChillyWilly66
    Oct 24, 2023
    Thanks for the info. Got it connected this morning. The issue turned out to be the app on my IPhone. Put the app on a android tablet and it connected the smart switches with no issue.

7 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Oct 23, 2023

    Did you have Smart Connect enabled? Try SC disabled and then connect your setup mobile device to the 2.4Ghz radio with your IoT device. 

    Might contact the Mfr of this IoT device for help and information regarding there product. May not be alot of people with this device and this router. 

    • ChillyWilly66's avatar
      ChillyWilly66
      Aspirant
      Oct 23, 2023
      Yes, tried both with Smart Connect on and off. Tried disabling 5g and 6g. Contacted Mfr and tried many setting changes suggested by them with no luck.
      • FURRYe38's avatar
        FURRYe38
        Guru
        Oct 23, 2023

        Something the Mfr will need to help you with then. 

        Good Luck

  • plemans's avatar
    plemans
    Guru
    Oct 24, 2023

    I've had a feit connected to my RAXE500 before. 
    I switch routers a lot and had it connected to the prior one. When I switched over to the RAXE, it auto-connected without issues.  

     

    1. what modem is the RAXE connected to? 

    2. Have you tried setting up a hotspot with the same exact ssid/password as the router, then turn the router off and connect the dimmer to the hotspot. Once its setup, disable the hotspot and turn the router back on. It should auto-connect.