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QoS on RAXE500 causes network dropouts
As the title said using a RAXE500 with QoS and downloading applications causes the network to that device drop out.
this is using the latest firmware on windows 11 over ethernet with a 900mbps down and 120mpbs up.
any advise to fix this issue, it works fine with it off but then miss out on the feature.
also any advise for best practises with this router?
Thanks
scottmmwood wrote:
As the title said using a RAXE500 with QoS and downloading applications causes the network to that device drop out.
Why are you using QoS?
As the title said using a RAXE500 with QoS and downloading applications causes the network to that device drop out.The speeds you quote – if they are what your ISP delivers – are well above the levels of around ~200 Mbps where QoS is useful.
If anything QoS could slow you down as the router's processors does its stuff.
QoS is for old services where you had to fight to get games to run fast enough.
Have your turned it off to see if the problem goes away?
10 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 or CAT6A STP depending is recommended.Are you using the 1Gb internet port or the multi gig port connection from the router to the ISP modem/ONT?
How do you have the QoS configured?
Most 1Gb and high speed uplinks are not in need of QoS features. QoS help benefit lower or lower speed ISP services.
Hey,
Thanks for the reply!
What Firmware version is currently loaded? V1.0.10.86_2.0.40
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? its FTTP using an Openreach box as i am with BT, not sure of the details
Be sure your using a good quality LAN cable between the modem and router. CAT6 or CAT6A STP depending is recommended.Using Cat 6E from OTP to the router and cat 5E (through the walls) from the router to desktop.
Are you using the 1Gb internet port or the multi gig port connection from the router to the ISP modem/ONT? using the 1gb port
Thanks
Wondering if you changed to the multi gig port with the ISP modem if it would still happen.
What kind of downloads or uploads are you working with? Large files?
Has a factory reset and setup from scratch been performed since last FW update?
scottmmwood wrote:
As the title said using a RAXE500 with QoS and downloading applications causes the network to that device drop out.
Why are you using QoS?
As the title said using a RAXE500 with QoS and downloading applications causes the network to that device drop out.The speeds you quote – if they are what your ISP delivers – are well above the levels of around ~200 Mbps where QoS is useful.
If anything QoS could slow you down as the router's processors does its stuff.
QoS is for old services where you had to fight to get games to run fast enough.
Have your turned it off to see if the problem goes away?
Yeah that looks like it sorts the issue.
I assumed QoS was good to have on.
Its new to me but this seems to be the fix.
Thank you!
Ya I would not use QoS and mentioned, it's mostly for low speed ISP services. Which most todays ISP and users are using the most. Not a lot of need for QoS up here at this speeds.
You'll be fine running with out it.
If your ISP modem or ONT connects at 1000Mpbs, then keep the 1Gb WAN port running on the RAXE. No need to use the 2.5Gb port. You can connect up a PC to this port if you have a PC that you may have a 2.5Gb ethernet adapter installed. I have one installed on my PC. Connects to the 2.5Gb port on the RAXE. Works great.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
