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Harley55's avatar
Nov 28, 2021
Solved

Rax 120-100NAS Reboot Problem

I have a RAX120-100NAS running firmware 1.2.3.28. I noticed it reboots servel times a day. What's astable firmware to use or does anyone have a solution.

  • I checked the reviews of Netgear routes 120, 200, 500 and they all have a rebooting problem. Thanks for your help

     

21 Replies

  • What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Has a factory reset and setup from scratch been performed since last FW update? 

     

     

    • Harley55's avatar
      Harley55
      Guide

      Spectrum EU2251 Firmware 2.76.2

      Channels are set to Auto

      Near by Spectrum nothing close by

      Reset was done. Rebooted after setup.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Does the router reboot if the WAN cable is not connected to the modem? 

         

        Might try downgrading FW to v24 and see if this continues or not. IF so, I would presume the router is faulty. 

  • Solved


    Harley55 wrote:

    I have a RAX120-100NAS running firmware 1.2.3.28. I noticed it reboots servel times a day. What's astable firmware to use or does anyone have a solution.


     

      • derekcannady's avatar
        derekcannady
        Guide

        I am also having the same issues, and have already had Netgear replace the router once.  The replacement does the same thing.  The router reboots  frequently soemtimes every 30 mionutes. I have noticed that the router reboots under heavy system load of +50% on the processor.  The only way I have been able to  lessen the issue is by turning off 2.4 Ghz WMM  services.  Unfortunately my 2.4 Ghz devices pay the price for that with slower  throughput. I can't even view some security camera streams any longer because the bandwidth is so poor. I am within the time period to return the router.  I'm hesitatnt to purchase the RAX200 because of the same issue.  I may have to try another brand after 10 years of using NG.