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Jim1590's avatar
Feb 08, 2022
Solved

RAX120-100N Reboots

Purchased a Nighthawk RAX120-100N yesterday at Best Buy. It is randomly rebooting. My XR500 in same location did not have this issue. I am plugged into a APC UPS system.
 
It has rebooted 3 times in past 30 minutes. I have not made any changes to config other than network SSID and password.
Any thoughts?
  • If that doesn't help, I'd exchange it at where you got it. 

    Maybe you got a sketchy one or one with a bad power supply. It'd be faster to exchange than go through support/rma. 

15 Replies

  • What firmware version are you on? 
    Have you tried reinstalling the firmware, then doing a factory reset/reinstall? Maybe something was corrupt in the firmware

    • Jim1590's avatar
      Jim1590
      Star

      I will do that tonight after work. Hoping to have a "to-do" list from here of steps to take.

      • plemans's avatar
        plemans
        Guru

        If that doesn't help, I'd exchange it at where you got it. 

        Maybe you got a sketchy one or one with a bad power supply. It'd be faster to exchange than go through support/rma.