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Forum Discussion
microsvc2
Jan 30, 2021Tutor
RAX20 / AX1800 Firmware readySHARE bug?
I have upgraded the firmware on my RAX20 to V1.0.2.82_2.0.52 and it is working EXCEPT that the readySHARE USB LED is not on on ther front of the router. I can access readySHARE as before but the LED is not lit. The LED setting is for all LEDs to be on.
Is this a BUG in the firmware or something else?
Thanks!
Bob
BTW: My Router RAX20/AX1800 is not in the Model list above.
9 Replies
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- Christian_RNETGEAR Employee Retired
Hello microsvc2,
May you factory reset your router and let us know if your issue persists.
Christian
- I assume I will lose all my changes, is it OK to export my config and import it after reset?
- Christian_RNETGEAR Employee Retired
Hi microsvc2,
Yes, you may do that.
Christian
Is there any Netgear techs out there that can verify this and get it fixed?
- Christian_RNETGEAR Employee Retired
Hi microsvc2,
I'd like for our support team to reach out for further investigation. May you send me a private info with your email, phone, and serial number.
Thanks,
Christian
- Retired_Member
Hi microsvc2,
I recently purchased the Netgear RAX20 router, and faced the same issue as yours after upgrading the firmware to V1.0.2.82_2.0.52. I wanted to know if your issue has been resolved and if yes, then how?
Thankyou.
No, this is not resolved. I spoke directly with an engineer in Tiawan (I think) and he said this should be fixed in the next firmware release. I just went back to my previous release for now and am watching for a release higher than 82. It's been months already. Apparently not a priority.