NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bardiferously
Jun 25, 2024Aspirant
RAX29 WiFi 6 Router not connecting at WiFi 6 with my laptop
Nighthawk AX2400 WiFi 6 Router (RAX29) connects with my laptop at WiFi 5 (ac). How do I have it connect with WiFi 6 (ax)? My laptop's card is the Intel Wi-Fi 6 AX201.
Looking for the wisdom of the List (wotl)!
Robert
note: Neither Associated Products nor Model (above) do not let me mention my specific router, but I mention it above in the body of this query.
28 Replies
Sort By
- KitsapMaster
bardiferously wrote:Nighthawk AX2400 WiFi 6 Router (RAX29) connects with my laptop at WiFi 5 (ac). How do I have it connect with WiFi 6 (ax)? My laptop's card is the Intel Wi-Fi 6 AX201.
Looking for the wisdom of the List (wotl)!
Robert
note: Neither Associated Products nor Model (above) do not let me mention my specific router, but I mention it above in the body of this query.
Some reading here would be helpful on your part: https://www.wiisfi.com/
It is all good reference, but start with chapters 10 and 11. Channel availability and channel selection is critical in establishing and maintaining an ax connection.
How is your radio frequency environment? Do you have other Wi-Fi sources from neighbors or other hardware?
What is the brand name and model number of the modem/ONT connected to the internet upstream of your RAX29?
What is the physical distance between your router and your laptop computer?
How have you determined you are not establishing an ax connection?
Kitsap I was wondering your question as well. What makes the OP think its not connecting at AX speeds/link?
- bardiferouslyAspirant
Apologies for being distracted (Squirrel).
So I circled back to this issue and found that my Guest network connects with AX, but my Main network connects still with AC.
Main
SSID: FiOS-D3Q0Z
Protocol: Wi-Fi 5 (802.11ac)
Security type: WPA3-Personal
Manufacturer: Intel Corporation
Description: Intel(R) Wi-Fi 6 AX201 160MHz
Driver version: 22.130.0.5
Network band (channel): 5 GHz (44)
Aggregated link speed (Receive/Transmit): 780/780 (Mbps)
Link-local IPv6 address: fe80::d6d5:a8f2:7c03:87d7%14
IPv6 default gateway: fe80::6ecd:d6ff:fe4b:bc85%14
IPv6 DNS servers: fe80::96a6:7eff:fe2f:9378%14 (Unencrypted)
IPv4 address: 10.0.0.20
IPv4 DNS servers: 10.0.0.1 (Unencrypted)
Physical address (MAC): 2C-8D-B1-A3-20-E6Guest
SSID: Rajah-5G-Guest
Protocol: Wi-Fi 6 (802.11ax)
Security type: WPA3-Personal
Manufacturer: Intel Corporation
Description: Intel(R) Wi-Fi 6 AX201 160MHz
Driver version: 22.130.0.5
Network band (channel): 5 GHz (44)
Aggregated link speed (Receive/Transmit): 1201/1021 (Mbps)
Link-local IPv6 address: fe80::d6d5:a8f2:7c03:87d7%14
IPv6 default gateway: fe80::6ecd:d6ff:fe4b:bc85%14
IPv4 address: 10.0.0.20
IPv4 DNS servers: 10.0.0.1 (Unencrypted)
Physical address (MAC): 2C-8D-B1-A3-20-E6- KitsapMaster
bardiferously wrote:Apologies for being distracted (Squirrel).
So I circled back to this issue and found that my Guest network connects with AX, but my Main network connects still with AC.
Main
SSID: FiOS-D3Q0Z
Protocol: Wi-Fi 5 (802.11ac)
Security type: WPA3-Personal
Manufacturer: Intel Corporation
Description: Intel(R) Wi-Fi 6 AX201 160MHz
Driver version: 22.130.0.5
Network band (channel): 5 GHz (44)
Aggregated link speed (Receive/Transmit): 780/780 (Mbps)
Link-local IPv6 address: fe80::d6d5:a8f2:7c03:87d7%14
IPv6 default gateway: fe80::6ecd:d6ff:fe4b:bc85%14
IPv6 DNS servers: fe80::96a6:7eff:fe2f:9378%14 (Unencrypted)
IPv4 address: 10.0.0.20
IPv4 DNS servers: 10.0.0.1 (Unencrypted)
Physical address (MAC): 2C-8D-B1-A3-20-E6Guest
SSID: Rajah-5G-Guest
Protocol: Wi-Fi 6 (802.11ax)
Security type: WPA3-Personal
Manufacturer: Intel Corporation
Description: Intel(R) Wi-Fi 6 AX201 160MHz
Driver version: 22.130.0.5
Network band (channel): 5 GHz (44)
Aggregated link speed (Receive/Transmit): 1201/1021 (Mbps)
Link-local IPv6 address: fe80::d6d5:a8f2:7c03:87d7%14
IPv6 default gateway: fe80::6ecd:d6ff:fe4b:bc85%14
IPv4 address: 10.0.0.20
IPv4 DNS servers: 10.0.0.1 (Unencrypted)
Physical address (MAC): 2C-8D-B1-A3-20-E6It appears you have two different sources of Wi-Fi transmitting for your LAN.
Repeat question, look on the nameplate of the device.
What is the brand name and model number of the modem/ONT connected to the internet upstream of your RAX29?
Kitsap wrote:
bardiferously wrote:
IPv4 address: 10.0.0.20
IPv4 DNS servers: 10.0.0.1 (Unencrypted)
Physical address (MAC): 2C-8D-B1-A3-20-E6It appears you have two different sources of Wi-Fi transmitting for your LAN.
Repeat question, look on the nameplate of the device.
What is the brand name and model number of the modem/ONT connected to the internet upstream of your RAX29?
Those IP addresses are certainly suspicious, which makes the model of the modem/ONT a crucial detail.
Just another user with time on their hands.
- bardiferouslyAspirant
Back to my original question: Why does my Guest 5GHz network use the AX protocol while my Primary network (using the "Smart Connect" option) at 5Ghz use the AC protocol?
My Equipment consists of:
- CM1100 Modem
- AX2400 WiFi Router (RAX29)
- Intel Wi-Fi 6 AX201 card inside my Windows 11 laptop
- ISP is Xfinity
- All hardware has most up-to-date drivers & firmware; Windows 11 24H2 is also up to date
- Both Netgear Modem & Router installed with basic, factory settings
- the RAX29 was set up using the Nighthawk App and the option to have Smart Connect enabled on the Primary network
- FWIW, the default gateway on my home network is 10.0.0.1, not something I selected but was "there" when I plugged in the Modem and it was activated by Xfinity
****************************************************************************************************************************
And this is for NETGEAR - WHY WON'T MY RAX29 ROUTER POPULATE IN THE ASSOCIATED PRODUCTS field above???
Do any other devices have issues? Or just the one?
Have you checked?
And disabling Guest Network, the main WLAN only seems to use AC with your AX device?
You can always change the 10. subnet back to default that the RAX uses. 192.168.1.1. You don't have to use 10.x.
bardiferously wrote:
Back to my original question: Why does my Guest 5GHz network use the AX protocol while my Primary network (using the "Smart Connect" option) at 5Ghz use the AC protocol?
My Equipment consists of:
- CM1100 Modem
- AX2400 WiFi Router (RAX29)
- Intel Wi-Fi 6 AX201 card inside my Windows 11 laptop
- ISP is Xfinity
- All hardware has most up-to-date drivers & firmware; Windows 11 24H2 is also up to date
- Both Netgear Modem & Router installed with basic, factory settings
- the RAX29 was set up using the Nighthawk App and the option to have Smart Connect enabled on the Primary network
- FWIW, the default gateway on my home network is 10.0.0.1, not something I selected but was "there" when I plugged in the Modem and it was activated by Xfinity
****************************************************************************************************************************
And this is for NETGEAR - WHY WON'T MY RAX29 ROUTER POPULATE IN THE ASSOCIATED PRODUCTS field above???
- bardiferouslyAspirant
Why would disabling the Guest network change how the Primary network choose protocol? 🙄🤔
Sorry to say that no one here has really ⚙️🔬 taken a real gander at answering the main question, why the Guest network connects with WiFi 6 and the Primary network connects at WiFi 5 --- and all other settings seem to be the same otherwise.