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Forum Discussion

airassaultbob's avatar
Jun 02, 2021

RAX70 smart connect

When in settings and enabling the smart connect feature, all appliances on the wifi disconnect and will not re-connect even when manually attempting to do so

9 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello airassaultbob, 

     

    May you check to see if your router is due for a firmware update. May you also try a different web browser to enable smart connect.

     

    Christian 

  • hello

     

    I'm happy to use smart connect. However, how can I force the router to go above 1200 mb/s? my laptop has a AX201 wifi card, and it can't connect to router beyond this limit (with my previous router Asus RT-AX88U, I could reach 2000+)

    • Razor512's avatar
      Razor512
      Prodigy

      If that is on the 5GHz band, make sure the mode is set to "Up to 4800Mbps"  otherrwise your client devices will connect at 1200Mbps (max PHY rate for a 2 stream WiFi device in that mode (80 MHz channel width).

       

      • Razor512's avatar
        Razor512
        Prodigy

        Also, your router offers 3 WiFi radios. One of the radios tops out at 1.2Gbps, and the other tops out at 4.8Gbps. 

         

        Make sure you are connecting to the faster radio. If smart connect is pushing you to the slower radio, then disable smart connect and give the 1.2Gbps radio a different SSID.

         

        Usually the main benefit from this is to improve efficiency. For example, many 802.11ac clients top out at 80MHz channel width, and while newer radios that do AX and older standards at the same time have made major improvements in airtime sharing, there is still overhead when dealing with a mixed network, thus it is faster to put all 802.11ac devices on the 1.2Gbps radio, and the ax clients on the 4.8Gbps radio.

         

  • Mine just started doing this. Finally realised it was the "smart" connect. When it is enabled wifi stops broadcasting. Turn it off & everything connects. Only had the RAX70 a month or so, new firmware, reboot, checked wires etc etc.

    Have you found an answer or are you just not using it?