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Samwin's avatar
Samwin
Aspirant
Jul 21, 2020

RAX80 - Slow Upload Speeds

Hi Guys,

 

Bought the RAX80 about 3 weeks ago. The download speeds are fine but the upload speeds are giving me trouble. I am located in Canada, GTA area. Internet connection with Bell. Its a gigabit connection. 

 

With the modem cable directly attached to my computer, the download speeds are around 900Mbps and upload speeds are around 80 Mbps.


When I attach the ethernet to my router however, downloads are around the same, upload speeds are around 0.15 ot 0.20 Mbps. It is horrible. It takes me 3 minutes to send one email with an attachment. I thought it was the ISP but direct connection solved that question.

 

I have created a ticket with Netgear and they asked me to change wifi channels. IDK how that helps. I did it anyway and no change. Same upload speeds.

 

My computer is attached via a cat6 ethernet cable. From modem to my RAX80 is attached via cat6 ethernet cable. 

I tried to test upload speeds on multiple devices on cable and wifi. Its the same issue.

 

My firmware is updated to the latest .92. I had .76 before with the same issue. Thought updating router firmware would help but it didn't.

 

Would really appreciate some advise. 

7 Replies

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  • Samwin's avatar
    Samwin
    Aspirant
    Jul 21, 2020

    To add, I haven't made any change to default router settings and QoS is disabled. 

    • plemans's avatar
      plemans
      Guru
      Jul 21, 2020

      what modem/gateway is it connected to? 

      are you using ipv4 or ipv6? 

      since you owned the rax200, have you tried a simple factory reset and reinstall? There was significant firmware changes with it and its responded favorably to factory resets after firmware changes. 

      • Samwin's avatar
        Samwin
        Aspirant
        Jul 21, 2020

        what modem/gateway is it connected to? 

        - It is a Bell homehub 2000

        are you using ipv4 or ipv6?

        - ipv4 

        since you owned the rax200, have you tried a simple factory reset and reinstall? There was significant firmware changes with it and its responded favorably to factory resets after firmware changes. 

        - RAX80 not 200. I did try factory reset yesterday. held reset for 10 seconds and configured router from the start. No change though. Just the upload speed is the issue. 0.10-0.20 mbps is ridiculous. Can't figure out why router would stop the upload speed. Direct connection to modem gives proper upload speed.