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Forum Discussion
RAX80 latest firmware V1.0.3.98_1.0.46 breaks router TIME
Today I upgraded the RAX80 to V1.0.3.98_1.0.46
This seems to have broke the system time on the router. It's is in an continous loop of about 1 min based on the time it gets after a reboot. This messes up the logs and Circle bedtime settings (wich uses the router time). This is how how figured out there was a problem with the TIME.
I've tried reflashing.
Ive tried reseting the router to factory
Support told me to change the DNS settings to use 8.8.8.8 (what a joke).
Anyone else facing this - or have a fix. I'm trying to get engineering to take a look.
46 Replies
Reflashed to old firmware .88 and Time and Date are working. This must be an issue with the new firmware. Support is now escalating to Engineering.
Hello,
I have updated Firmware on 08/31, since then my WiFi connection is being dropped intermitentatly.
When should we expect a fix for the issue?
Thx,
Sreeni
- Noticed the wifi dropping too. Had to reflash to .88. what a annoying mess.
Dear support,
Can you pleaes let us know when we should expect a hotfix for this issue?
Cheers,
SK
Yes, same problem here. I got the new firmware Friday morning, 7/31/2020, and it was a mess. The first thing I noticed was that it blew away all my custom settings and configuration and reset the router to factory default. After finally being able to log into the web interface to get back to normal I looked at the NTP screen and notice it didn't set the time correctly. The NTP problem was an issue for me - it can cause some of my wireless smart home devices to not get an IP address.
After "playing" with the NTP setting I realized it wasn't advancing and was actually bouncing around the seconds, but was stuck in the same HH:MM. (I thought, "How nice, we can now go back in time. Netgear invented the real Way-Back machine") I just noticed I'm still on Friday's date and time.
So, I called support (Case #: 43153494 / 43155025) and waited the obligatory hold time of 70 minutes and explained what was happening. After 40 minutes or so they suggested I again reboot the router, again pull the plug for 5 minutes, again reset to factory defaults, and other useless tasks. After all that failed to fix the issue I suggested STRONGLY that they pull the latest firmware. After all the messages posted below I see they didn't take that advice.
By the way, I'm still waiting for them to fix the "Attached Devices" issues. That's been over a month now. (Case #: 43047939)
In my opinion, these (expensive) AX Nighthawk routers are junk. After "upgrading" from my previous Netgear AC routers to these (expensive) AX routers, I see very little, if any, real world benefits. And, yes, I do have some AX devices on the network.
"By the way, I'm still waiting for them to fix the "Attached Devices" issues. That's been over a month now. (Case #: 43047939)"
Is this a case of older devices that are showing as still attached to the network? Because if so, I have had many devices which are were no longer on the network showing up as connected. Even after I changed the password, these devices would show up as connected. I have no idea how a device can automatically connect to the network with a virgin password, but I guess it was just false reporting of device list.
The only way I managed to get rid of these phantom devices was to reset EVERYTHING. Reset router. New SSID. New Password. Re-sync ALL the lights in the house... All the devices.... EVERYTHING. Thankfully the devices that were shoing up are no longer showing up.
"In my opinion, these (expensive) AX Nighthawk routers are junk. After "upgrading" from my previous Netgear AC routers to these (expensive) AX routers, I see very little, if any, real world benefits. And, yes, I do have some AX devices on the network."
I'm starting to feel the very same sentiment.
Yes, that's the very same problem. Also several different devices are listed as using the same IP.
I can't tell you how many hours I've spent doing factory resets and then running around getting some fussy smart devices to reconnect again.
Had similar problems with Time and Cicle would not set up at all for me. Once I downgraded to .88, it all went back to normal.
- My sons Xbox wasn't working so spent Saturday morning troubleshooting. I was pretty sure it was firmware related since it was fine before the upgrade but took me a couple hours to realize is the the time that was not updating. I kept trying all the circle settings and discovered it was bedtime that was causing the problem and then but two and two together. I have a Google nest wifi dual router kit coming tomorrow. I'll see how that works out and then hasta la Vista nighthawk (I've pretty much had it with this router which surprisingly still ranks very high on the reviews).
I sold the RAX80 on eBay and replaced with a 2 router Nest WiFi Kit. I just couldn't deal with the firmware headaches.
RAX80 new firmware 1.0.3.102_1.0.48 has been released.
Wish me luck.