RAXE300 6G is invisible to devices

Question

Hi all,&nbsp;just bought 2 brand new RAXE300 and both are running&nbsp;Router Firmware Version&nbsp;V1.0.8.64_3&nbsp;2.4G and 5G (WPA2-PSK) are working perfectly,&nbsp;&nbsp;However, the 6G (WPA3-PSK) SSID is on channel 37(PSC), enable broadcast, but nowhere to be seen by any of the 6e devices on both routers.&nbsp;The devices 100% have wifi 6e support - both are from 2023 - Dell XPS 13+ and Samsung Galaxy S23+&nbsp;I tried everything, resetting routers, 6e devices, firmware is latest...&nbsp;Any ideas what might be wrong and why none of my devices can't see 6e SSID on both routers?&nbsp;Thank you!

FURRYe38 · Answer

Is the 6Ghz LED ON on top of the router?
How do you have the 6Ghz radio configured?&nbsp;
&nbsp;
&nbsp;

skywakkay202 · Answer

Yes, 2.4, 5 and 6 leds are white and are on.&nbsp;Here's my config:&nbsp;

FURRYe38 · Answer

What if you change the channel to say 69 or 85 and also change the SSID name to say RAXE300-6G?&nbsp;
Try setting the Security to Enhanced Open temporarily as well. Then check.&nbsp;
Change back to WPA3 after checking.
&nbsp;

pec967 · Answer

I have installed several RAXE300's, and they have all worked just fine on 6 GHz with the same firmware (V1.0.8.64_3) and configuration you are using: Ch 37 (PSC), separate SSID for 6 GHz, Up to 2400 Mbps, and WPA3-PSK. I have only tested with a Netgear A8000 USB WI-Fi adapter in Windows 11 and an iPhone 15 Pro, however.

I assume you have checked for the obvious reasons you would not see the 6 GHz SSID: (1) "Enable SSID Broadcast" not checked, (2) "Enable Wireless Radio" not checked, and (3) "Turn off wireless signal by schedule" is checked?

michaelkenward · Answer

skywakkay202&nbsp;wrote:
&nbsp;
just bought 2 brand new RAXE300 and both are running&nbsp;Router Firmware Version&nbsp;V1.0.8.64_3
&nbsp;

Both on the same network?
&nbsp;

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RAXE300 6G is invisible to devices

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