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Forum Discussion
where is my model?
I just bought a Netgear Nighthawk AX6000 (Model # RAX80) but can't find it on the dropdown lists in this community forum. Please advise?
Since you made the new router the same settings as the old one did you ever go into the laptops wireless settings and forget the network then try to connect again?
DarrenM
- At first, AX mode was turned on (by default), so the SSID didnt show up on that laptop and therefore, nothing to forget. When AX mode was turned off, the SSID showed up on the laptop. I did forget it and reconnected and logged in. Then when I turned AX back on, WIFI was lost and the SSID did not show up. I'm sure as more AX8's are sold, those users will have the same problems.
This isn't a user issue, it's a device issue. If this isn't the correct place to open a support ticket so Netgear can fix, please point me to the right place.
Thanks