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Stoop411's avatar
Stoop411
Aspirant
Jan 06, 2019

Wifi speeds much slower with new AX6000 router

We have had Comcast come out to check our connections and they are good. When I use the night hawk app and test my internet Connection I'm getting around 471 down and 23 up speeds. When I do a speed test on my wifi (with my android phone wife's iPhone or a tablet) we are getting wifi speeds between 67 down and 9 up to 127 down and 13 up. I just bought my AX 6000 router yesterday and my new arris surfboard sb8200 modem the day before. What would cause my wifi to be slow compared to the internet speed coming into the house. It's not a big house and we use to have the 250 speed plan from Comcast and we were getting wifi speeds around the 200 up 23 down before we upgraded to the 400 plan. Any suggestions would be greatly appreciated

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