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Forum Discussion

Katinka1975's avatar
Katinka1975
Follower
Jan 05, 2026

Parental Controls not working (post trial period)

Hi I want to continue using Parental Controls but after the trial period the button to activate a subscription has disappeared and it seems to be the only way to set it up. Anyone can help? According to the netgear website I have to click on the “your trial is expiring banner” but there is no such banner… 

nighthawk ios

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 05, 2026

    Which product is this for? Nighthawk or Orbi? 

     

    Check the My Subscriptions section of the NH or Orbi app? 

    • Katinka1975's avatar
      Katinka1975
      Follower
      Jan 06, 2026

      Hi it’s for Nighthawk. In my subscription I just get an error message. And I found a button to « unlock Premium » but it keeps telling me that activation failed 😏 any advice?