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Smart Parental Controls - premium plan reactivate -i was trying the trial version and it locked late
Hello Team,
I recently installed RBR 750 Router with two satellite system, everything was fine, earlier it was a drop, never I faced issues. I activated the free trial of parental version and later it locked and cannot connect to the app. Is there anything you can help me fast since I have paused some of the devices and cannot unlock, this is just nonsense.
Nodle # NETGEAR Orbi Whole Mesh Wifi 6 sytem with advanced Cyber Security 3-pack -- I cannot add in the model no.
Thank you,
Sreekanth
Has a factory reset and setup from scratch been performed since last FW update?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What Orbi App version and mobile platform are you using with the Orbi app?
10 Replies
Has a factory reset and setup from scratch been performed since last FW update?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What Orbi App version and mobile platform are you using with the Orbi app?
Thank you buddy. YEs I did that long back factory reset and did all again and ignored those parental part. Its crazy at least the app should show a reminder its expiring do you want to continue or not and then entangle, but it does not or maybe I missed it. appreciate your answer.
have a good day
Thank you,
Sreekanth
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Aintanant wrote:
This has not worked. It is not a solution. It is a Hail Mary. Also reaching out to moderators is pointless, I am waiting for a private message since October.