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Forum Discussion
notanitguy
May 31, 2025Aspirant
2.4 network not found, 5 network is working on a CAX30 modem/router.
 I just purchased a CAX30 in December to avoid the new $10 from Spectrum.     It had been working without any issues until yesterday when I got home and about 95% of my home has no connectivity to my ...
plemans
May 31, 2025Guru - Experienced User
You've kind of tried all the major troubleshooter.
- tried guest network
- tried disabling smart connect
- tried a factory reset
- tried other devices to ensure its not specific to a phone/tablet
The only other t thing I'd try is reinstalling the firmware in case something was corrupted. Then factory reset and try it. If that doesn't work, I'd open a support case with netgear since you still should be within your warranty. It sounds like the 2.4ghz chip failed.